Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5
Exceeded my expectations!
on January 26, 2021
Posted by: Mommabearof123
from Mesa, AZ
I bought this 2 weeks ago and absolutely
I’ve it. It’s my third speaker and hopefully my last. It sounds so good and although small it’s loud! Excellent and would totally buy again.
I’ve it. It’s my third speaker and hopefully my last. It sounds so good and although small it’s loud! Excellent and would totally buy again.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent quality!!
on January 26, 2021
Posted by: BigRoy
from Little Elm Texas
This is the second flip 5 I've owned and I own the larger boom box.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Party mode is embarrassingly bad
on January 23, 2021
Posted by: Spottysounds1
from Florida
This speaker sounds fabulous when only one is playing. Unfortunately for me, I bought four with the understanding that all for could link through party mode. If you have a party with these speakers you will spend the evening apologizing to your guests for all the spotty cut outs in the music (I know because I have). The connection when in party mode is not worth using so if you’re buying for purposes of party mode (like I was) then don’t waste your money.
I would recommend this to a friend!
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, January 26, 2021
Thanks for taking the time in providing your feedback with our JBL Flip 5. We're always looking for ways to improve. It's always recommended that there be a clear line of sight between the connected devices to have a stable connection. Other wireless signals like WiFi, Bluetooth, and also blockages from walls can cause interference. If you need any help with our products, please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible Sound
on January 23, 2021
Posted by: Pretzel
from Michigan
This speaker might be ok if you listen to only pop or r&b; however if you want to listen to anything else, forget it, all you get is heavy bass and mid’s. Returning it ASAP!
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, January 26, 2021
Thanks for taking the time in providing your feedback with our JBL Flip 5. We're always looking for ways to improve. You can use an equalizer from the app you're using to adjust the speaker depending on your preference. You may also take advantage of our self-service options to return the unit if it was purchased from our website here: https://www.jbl.com/support-returns-and-warranty.html
Written by a customer while visiting jbl.com
Customer Rating
3
Good sound, bad connection
on January 18, 2021
Posted by: js72892
from Boulder, CO
It sounds awesome and is generally easy to work. However, when my computer or phone is connected to any other bluetooth device (e.g., a wireless keyboard), it struggles to maintain the connection and gets super choppy, or will sometimes randomly get choppy or disconnect even when none of my other devices are connected or turned on. The JBL Flip 4 was more reliable.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy, Customer Support, January 18, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. To avoid signal interference, please note that Our Flip 5 has a maximum Bluetooth range of 10 - 15 meters, with no large objects blocking the line of sight. A distance farther than that would pose signal deterioration. Please reach out to our Customer Support if you have concerns, we're here to help: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
3
Great sounds Bad color
on January 15, 2021
Posted by: Zcaseyk
from CA
This device works really well, the sound is clear and loud. The color I bought is "Pink" and it most definitely is not pink. It is more like a nude or muave.
I would recommend this to a friend!
Response from jbl.comBy Leon at Customer Service, Customer Support, February 5, 2021
Thank you for the review.
Written by a customer while visiting jbl.com
Customer Rating
5
BANG FOR YOUR BUCK!
on January 15, 2021
Posted by: Anonymous
from California
I got this today and I am blown away. I can't put it down. The quality is premium, Sound, and bass are amazing. This is my first JBL product and I am blown away by it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
will not charge or turn on
on January 11, 2021
Posted by: JohnHR
from Milford, Mi
I am attempting to contact JBL but this speaker is a gift at Christmas and is less than 2 weeks old. It will not take a charge or turn on
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, January 11, 2021
We'd like to work with you directly about your JBL Flip 5 and try some troubleshooting steps. Please reach out to our Customer Support for assistance. We're here to help. http://bit.ly/3oAC0n3
Written by a customer while visiting jbl.com