Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
Bad buy
on April 20, 2021
Posted by: Acegriselda
from NC
I did love it until it started going psycho and turning on and off constantly by itself. So now I’m
Stuck hearing it constantly power up and power down I’ve tried resetting and doing everything possible and it’s been doing this for TEN HOURS nonstop
Stuck hearing it constantly power up and power down I’ve tried resetting and doing everything possible and it’s been doing this for TEN HOURS nonstop
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, April 23, 2021
Thank you for bringing this to our attention. We have a customer support service that can definitely fix the power issue you're experiencing with our new JBL Flip 5. Please contact customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Not loud enough
on April 19, 2021
Posted by: DawgPound
from Pa
Its OK just not loud as I thought.
I should be much louder, and the bass is low also.
I should be much louder, and the bass is low also.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Service, April 21, 2021
We appreciate it for taking the time in providing us with this review. Here are some steps for us to check your JBL Flip 5:
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
- Try using a different music player and if you're using an equalizer, turn it off.
- Try using a different source ex. (phone, tablet) for us to check if the sound would still be the same.
If you need more help, please contact us, so we can assist you: https://support.jbl.com/us/en/#call
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome customizable speaker!
on April 18, 2021
Posted by: GUNJACK
from San Diego
I was looking for a speaker and I saw food reviews for JBL series. I went online to buy an affordable older model as I don't need the newest gadgets. I saw that the JBL Flip 5 was customizable and I was sold!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Keeps cutting out
on April 12, 2021
Posted by: Glenn 2
from Dewey, Arizona
Bought it the end of November but have not used it much as I planned on using it when at the pool. I recently put in on and it keeps cutting out. It will cut out for about 5 minutes or so then starts to work properly. I hate those dreaded 5 minutes. I find myself not using it anymore because of it.
No, I would not recommend this to a friend.
Response from jbl.comBy Leon at Customer Service, Customer Support, April 14, 2021
We're sorry to hear about what happened. Please check our guide regarding Bluetooth troubleshooting if this can help fix the problem: https://support.jbl.com/us/en/search/?q=Bluetooth%20troubleshooting
You can also rest the speaker:
While the unit is ON, press volume + and phone (play) button at the same time for 2-3 seconds until the unit turns off. It has now been restored to factory default settings.
You can also rest the speaker:
While the unit is ON, press volume + and phone (play) button at the same time for 2-3 seconds until the unit turns off. It has now been restored to factory default settings.
Written by a customer while visiting jbl.com
Customer Rating
5
Clip 3
on April 12, 2021
Posted by: Fron24
from Michigan
A lil tiny device that makes so much noise within a 30feet radius is perfect when I'm disc golfing
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Packs A Big Punch
on April 9, 2021
Posted by: MikeG0389
I was very impressed with the sound and glad I made the purchase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love this
on April 6, 2021
Posted by: Beccalynn5516
from Iowa
Great battery life, features, and the color I also bought the same for my friend
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Freaking love it
on April 6, 2021
Posted by: Badassdogmom
from Ontario, CA
This is your sign to get one! It looks and feels amazing. The sound is also perfect
I would recommend this to a friend!
Written by a customer while visiting jbl.com