Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
2
Several
on May 13, 2021
Posted by: RD3PO
from Dallas, TX
I bought this as a personalized gift for Mother’s Day. I decided to open it up and check it out. Charged it overnight and used it the following day, the unit kept cutting in and out, no matter what app I used for music. Decided to switch phones and it continued to do the same thing. After reading my receipt, it read no refunds. Sound was loud with no depth in bass.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 15, 2021
We're sorry to hear that your JBL Flip 5's audio is cutting in and out. Please try to isolate the issue by moving away from other wireless devices with strong signals like a Wi-Fi router. You could also turn them off for a moment and observe if the audio dropouts will go away.
Written by a customer while visiting jbl.com
Customer Rating
1
Buttons unresponsive
on May 12, 2021
Posted by: Sharpe78704
from Austin, Texas
After about 2 months from purchase, my Flip 5 inexpicably stopped working. I've changed power sources and charger cables, and also tried running on battery power, but the on/off button does not turn on the speaker. It's never been used outside of the house and has not been abused. Ideas?
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 15, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on May 12, 2021
Posted by: Voice
So glad I brought this. Great sound and long lasting.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect!
on May 11, 2021
Posted by: MeanJean80
from San Antonio, TX
Ordered this kind of late in the game, but it arrive well in time. I didn't open it and waited patiently for the person it was for to open it.
So we were both surprised!
Totally came out exactly as I customized it.
I'm so completely happy with this purchase!
I ordered one for my mom was well... It was also amazing.... If it lets me leave another review, I will :)
Thank you JBL!
So we were both surprised!
Totally came out exactly as I customized it.
I'm so completely happy with this purchase!
I ordered one for my mom was well... It was also amazing.... If it lets me leave another review, I will :)
Thank you JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent as usual!!
on May 11, 2021
Posted by: TotalImage
from Dallas, Tx
I bought this customized for my wife & she loves it! We give these as gifts and everyone loves theirs!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Speaker Ever
on May 11, 2021
Posted by: Anonymous
from Maine
The sound quality never fails to amaze me. Product is super durable and easy to travel with making it my all time fav!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Personalized JBL Speaker
on May 11, 2021
Posted by: 203g
from Louisiana
I absolutely love my new speaker. It looks exactly like the website showed and the sound quality is excellent, as always!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound! Love it!
on May 11, 2021
Posted by: LitaD
from East Berlin PA
I bought my Flip 5 recently. I was looking for a portable small speaker that I could use in my patio while I relax outdoors. I will be taking it along with me when I travel. The sound is great and I am very happy it is waterproof. I love the fact I could personalize it. I customized it with my name and a few pictures of my beloved pets. I love it !!!! Thanks for the excellent product, quick delivery, and wonderful customer service experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com