Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
3
Personalization needs improvement
on May 24, 2021
Posted by: Lechero
I purchased a FLIP 5 and paid extra to have it personalized. Everything looked great at first but then the printed graphics started to crack and chip off as I continued to use my speaker more and more. I’m a bit disappointed at the quality of the printing since it doesn’t appear to be durable at all.
I would recommend this to a friend!
Response from jbl.comBy Jem at Customer Support, Customer Support, May 25, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the personalization of our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
I bought this during the thanksgiving holiday. It was ok the first couple of month. But then, it disconnects constantly even during the the episode switch. then you have to press 10 times to reconnect, sometimes have to re-start the computer to get connected. it is definitely over stated product.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 19, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/
purchased two and couldn't be happier with my choice. Placed them in the rafters of our outdoor gazebo and it fills the space with music. You can't even tell where the music is coming from. In fact I'm thinking about buying a third to kick it up a notch since the two are so freaking good. The bass will not knock you over but very adequate for most music. Honestly it did take me about 30 minutes or so to figure out JBL connect and the sequence with which you turn the speakers on but after I got over my "being old" moment I now can fire both up with no trouble and the stereo affect is outstanding. I have not experienced any dead moments that some have talked about. These are replacing my old Bose Mini II and I'm very glad I took the leap.
The picture wasn't the best turn out on the speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 17, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.