Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
3 out of 5
3
Personalization needs improvement
on May 24, 2021
Posted by: Lechero
I purchased a FLIP 5 and paid extra to have it personalized. Everything looked great at first but then the printed graphics started to crack and chip off as I continued to use my speaker more and more. I’m a bit disappointed at the quality of the printing since it doesn’t appear to be durable at all.
I would recommend this to a friend!
Response from jbl.comBy Jem at Customer Support, Customer Support, May 25, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the personalization of our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
terrible connection
on May 18, 2021
Posted by: ching 2020
I bought this during the thanksgiving holiday. It was ok the first couple of month. But then, it disconnects constantly even during the the episode switch. then you have to press 10 times to reconnect, sometimes have to re-start the computer to get connected. it is definitely over stated product.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 19, 2021
We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
speakers speak for themselves
on May 18, 2021
Posted by: music in the rafters
from Kearney mo
purchased two and couldn't be happier with my choice. Placed them in the rafters of our outdoor gazebo and it fills the space with music. You can't even tell where the music is coming from. In fact I'm thinking about buying a third to kick it up a notch since the two are so freaking good. The bass will not knock you over but very adequate for most music. Honestly it did take me about 30 minutes or so to figure out JBL connect and the sequence with which you turn the speakers on but after I got over my "being old" moment I now can fire both up with no trouble and the stereo affect is outstanding. I have not experienced any dead moments that some have talked about.
These are replacing my old Bose Mini II and I'm very glad I took the leap.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing !!
on May 16, 2021
Posted by: gv305
from Miami
Bought this for Mother’s Day! Great Gift no doubt !!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
I love it!
on May 16, 2021
Posted by: JFlyGurl
from Michigan
The pictures came out cute. The flip5 gets really loud!! By far one of my favorite gifts!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Easy to use and great sound.
on May 16, 2021
Posted by: Lars1952
from Summerville South Carolina
Mother's Day gift and she LOVES IT! Great gift for anyone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Personalized Speaker
on May 16, 2021
Posted by: KRivard
from MN
Love this speakers sound. And I love that no one has the same one as me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Picture wasn't the best
on May 16, 2021
Posted by: Sunshine2004
from Home
The picture wasn't the best turn out on the speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 17, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
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