Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
3
on July 10, 2021
Posted by: Lewis426
Love the look, the sound is scratchy at times. It’s more of a showpiece with the personalized photo!
I would recommend this to a friend!
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, July 11, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
I bought my flip 5 about 3 and a half weeks ago and I have used it every day since even put a order in for another one. I got it customized and it looks just like it was shown to me on the website great buy.
The difference in battery life for louder volume play is severely disappointing. And when plugged in the speaker still wouldn’t stay powered on.
Response from jbl.comBy Leon at Customer Service, Customer Support, July 5, 2021
We're sorry to hear about what happened. Our JBL Flip 5 Eco Edition's playtime hours depend on the volume level and music content. The speaker takes more power to produce a louder sound. If the speaker isn't meeting the advertised playtime hours from low to mid-volume level, there's a problem with the battery of the speaker.
if you need more assistance, please contact us, we're here to help: https://support.jbl.com/us/en/#call