Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
1
Bluetooth has broken after only a year of use!
on January 13, 2025
Posted by: KD25
from MN
After a little over a year of use, the bluetooth no longer works. It powers on and off normally with all the usual sounds but when on, only the power button lights up, the bluetooth button neither lights up nor works at all. I've tried all the different types of restarts and combinations of button pressing to no avail. From what I've seen online is that there isn't much of a fix but maybe I haven't looked hard enough.
Response from jbl.comBy Customer Support, January 13, 2025
We appreciate your feedback. We hear you, and we're here to help. Please do a factory reset. Turn on the speaker. Press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone or tablet in order to pair it again. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
there also many great features
on November 14, 2024
Posted by: Anonymous
I bought this and I am so happy I did because it came in a short period of time and it is way louder than my old bose speaker
Written by a customer while visiting jbl.com
Customer Rating
3
Finite, notchy controls hamper listener experience
on June 2, 2024
Posted by: The Brakes
from Michigan
Device has plenty of bass, on default settings too much in my opinion. If the bass boost is turned off, it has too little. Same kind of issue with volume control. The setting is not precise. The preset volume levels are almost always too quiet or too loud for the occasion.
Response from jbl.comBy Customer Support, Customer Support, June 2, 2024
Thanks for your feedback on our JBL Flip 5. We're here to help. First, we need to determine the common denominator. For example, if it only happens on a certain album, you may want to adjust the EQ to reduce the bass a little bit while listening to that album. You can utilize the JBL Portable app to personalize the bass or the EQ settings to your preference. If it only happens when you use a specific streaming service or app, you might want to check with the service or app to improve the sonic quality. Next, if it appears to be completely random, try reducing the low-frequency settings in the EQ to find a happy medium so that a typical recording doesn't lose too much bass, but recordings with extreme bass are less excessive. If you need further assistance, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Really great!
on March 9, 2024
Posted by: Old and in the way
from Raleigh, NC
I’ve always really liked the sound of my Flip5 but loving music I thought I would splurge on another speaker more than 4 times the price. Sometimes you just torment over which speaker is better when you’re doing a side by side test. In this case it was truly astonishing the difference between the two. In just the first few bars it was absolutely clear that the other speaker sounded boring and flat compared to the JBL. The JBL had much better, more lively sound than the other brand. With the Flip 5 you’ll hear the ring of the guitars and feel the wood vibrate on the intro to Maggie May and this is on a little bluetooth speaker.
Written by a customer while visiting jbl.com
Customer Rating
5
Custom speakers
on February 10, 2024
Posted by: Tim Shufflin
On time, as described. Our club was happy with the results.
Written by a customer while visiting jbl.com
Customer Rating
5
VERY GOOD SPEAKER WITH PARTYBOOST
on January 28, 2024
Posted by: thisisacoolnameright420
from Stafford VA
I got this speaker for my birthday last year and i will buy another one. the sound is great compared to my clip 4 with loud and clear sound. Bluetooth 4 something is good enough and the waterproof feature is great! I also use partyboost with my friend's boombox 3. I would recommend this to a friend or a family member.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Personalization
on January 26, 2024
Posted by: Moe24
from Houston, Texas
Wonderful gift. Personalized it with a photo. Sound is wonderful. Battery life is great. Perfect sentimental gift.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing gift!
on January 24, 2024
Posted by: Nalu45
from Orlando Florida
Got this for my boyfriend as a Christmas present. He was blown away by how nice and powerful it was. I totally recommend this!
Written by a customer while visiting jbl.com