I bought this for my husband for Christmas and it was exactly what he wanted BUT unfortunately it doesn't work. It will not accept a charge at all so it is completely dead. Will be returning asap.
By Customer Support, December 26, 2021
Thank you for your feedback Here are some things to try that often fix these issues for your Flip 5. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Try other electrical outlets at your location to be certain it is not a local wiring issue. Charge the product overnight for at least 8 hours. Check to see if there is dirt/dust on the charging port of the speaker. Check to see if there is damage/ bent pin/s on the charging port of the speaker. Sometimes wiggling the charging connection restores charging power. If none of these fixes the issue, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2UYUuDV
I designed a speaker as a gift, the website made it super easy to do. They processed my order and shipped very fast. Would highly recommend. Love JBL products.
Just giving this an average rating for now. I ordered the speaker in mustard yellow which is my daughters favorite color and it finally arrived today, except I was sent a blue one. A little disappointing but I suppose it will have to do since Christmas is in 4 days.
By Customer Support, December 21, 2021
This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to have your order corrected. Please reach out to our Customer Support.
I love this customize look you can do on this speaker and the sound I'd amazing. I would like a scaling feature on the customize photo option for the speaker