Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
4 out of 5
4
Awesome speaker.
on December 26, 2021
Posted by: Devosa
from Illinois
The sound is amazingly clear.the bass is mediocre so I wish there was more oomf there. But it’s definitely worth the price.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing customization
on December 25, 2021
Posted by: ALMZ
from El Paso, Tx
Loved the look of the customized picture and the sound is crisp. It's an amazing product.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Doesn't Charge
on December 25, 2021
Posted by: SueH
from Colorado
I bought this for my husband for Christmas and it was exactly what he wanted BUT unfortunately it doesn't work. It will not accept a charge at all so it is completely dead. Will be returning asap.
By Customer Support, December 26, 2021
Thank you for your feedback Here are some things to try that often fix these issues for your Flip 5. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Try other electrical outlets at your location to be certain it is not a local wiring issue. Charge the product overnight for at least 8 hours. Check to see if there is dirt/dust on the charging port of the speaker. Check to see if there is damage/ bent pin/s on the charging port of the speaker. Sometimes wiggling the charging connection restores charging power. If none of these fixes the issue, please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2UYUuDV
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Thankya JBL!
on December 24, 2021
Posted by: 4inHouston
Incredible sound, compact, thoughtful design at a price I can afford!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Absolutely in love
on December 24, 2021
Posted by: Galljess
from Oregon
I loved it
Super fast shipping
I truly recommend buying
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Love the personalization
on December 21, 2021
Posted by: Jan2410
from Chicago,IL
I designed a speaker as a gift, the website made it super easy to do. They processed my order and shipped very fast. Would highly recommend. Love JBL products.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Not what I ordered
on December 20, 2021
Posted by: Kat722
Just giving this an average rating for now. I ordered the speaker in mustard yellow which is my daughters favorite color and it finally arrived today, except I was sent a blue one. A little disappointing but I suppose it will have to do since Christmas is in 4 days.
By Customer Support, December 21, 2021
This isn't the experience we wanted our customers to have with our products. We'd like to work with you directly to have your order corrected. Please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Way beyond cool
on December 20, 2021
Posted by: Drumnjames
from Ca.
I love this customize look you can do on this speaker and the sound I'd amazing. I would like a scaling feature on the customize photo option for the speaker
Written by a customer while visiting jbl.com
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