Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
3 out of 5
3
pretty much a personal speaker
on July 26, 2019
Posted by: Little Petey Wheatstraw
from CA
will not connect continually to a computer for its music source.Keeps breaking up horribly, can't listen more than 30 sec. and then snap ,crackle and POP. So if you want want a speaker that only will play off your phone, than this is the one for you.......
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Perfect for travel
on July 26, 2019
Posted by: Brettn
from Dallas, TX
Best Flip yet. Great for traveling and carrying on the go.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Sound Quality Great but...
on July 25, 2019
Posted by: kohanbum
from Schertz TX
I bought it month ago and Sound Quality is Great but bluetooth is the only critical issue.it is not pairing with every devices .But with Flip4
i have not such problem.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
NO SPEAKERPHONE!! BOOOOOOO!
on July 25, 2019
Posted by: Anonymous
from Denver Colorado
How is it an improvement to offer fewer features and capabilities? I would love to see your market research that says your customer base wants devices with LESS functionality!
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 27, 2019
We appreciate your feedback about our JBL Flip 5 portable speaker. We're always looking for ways to improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
on July 24, 2019
Posted by: Mike2888
from Lancaster ca
I think the JBL flip4 is louder flip5 sounds better . If u have flip5 laying down on its side right in front of u, You can tail that it only has one speaker it messes with the way u hear the music because you hear it more on one side but if u Stan it up it sounds way Better
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 27, 2019
We appreciate your feedback about our JBL Flip 5 portable speaker. We're always looking for ways tom improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Battery life is HORRIBLE
on July 24, 2019
Posted by: Duzter1184
from Utah
Everything about the speaker is pretty good other that the bad battery life, I play music for about 5 hours on less then half volume up and it is completely dead by then.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Doesn’t pair with Flip 4
on July 24, 2019
Posted by: zapufast
from Pensacola, FL
People want to upgrade, not buy a whole new array of speakers. JBL lost my money when it won’t pair with Extreme 2 or Flip 4.
No, I would not recommend this to a friend.
Response from jbl.comBy Zoe at Customer Service, Customer Support, July 25, 2019
We appreciate your feedback about our JBL Flip 4 and other portable speakers. We're always looking for ways tom improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, let us know through here: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome!
on July 24, 2019
Posted by: Bryan C
from Key West, FL
Best small Bluetooth speaker I've heard! Better bass than previous version. Loud and clear miss and highs. The JBL/Harman sound is well balanced. I'm glad they kept the speaker phone feature. I got rid of my charge 4 because it didn't have that feature.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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