Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
2
I am little disappointed.
on August 11, 2019
Posted by: Lesliesze
from Fort lauderdale
I had been waiting very patient for the flip 5 to finally come to market. Its finally here. But now im understanding its not compatable with my flip 4s. I cant link them together. So whats the point. Im not getting it.
No, I would not recommend this to a friend.
Response from jbl.comBy Pearly, Customer Service, August 12, 2019
Thanks for posting a review. We appreciate you sharing your experience with us. The PartyBoost of Flip 5 does not connect to other devices that use Connect and Connect+ due to hardware differences. If you have more questions, please submit a case request at https://www.jbl.com/support-contact.html and our Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Bluetooth is not good
on August 9, 2019
Posted by: Anonymous
from Vienna Virginia
The Bluetooth range is not good and doesn’t go that far and it keeps cutting off
No, I would not recommend this to a friend.
Response from jbl.comBy Pearly, Customer Service, August 12, 2019
We appreciate the feedback about our JBL Flip 5. We're always looking for ways to improve and we'll make sure your feedback gets to the right team. Let us know if you have other questions using this link: https://support.jbl.com/us/en/customer-service/contact.html
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on August 9, 2019
Posted by: Anonymous
from Minneapolis, MN
This flip 5 is great. What great sound! Waterproof too! I love it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
So easy to connect to my phone, and I’m old!!
on August 8, 2019
Posted by: Anonymous
from Lynchburg VA
I bought this for myself for my birthday! Great gift to myself!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound
on August 3, 2019
Posted by: Sailor
Returning this one, it doesn't offer speaker phone capability.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
Waste of money
on August 1, 2019
Posted by: Anonymous
from San Diego
Cant connect to previous speaker JBl likes to milk our money. Dont buy speaker
No, I would not recommend this to a friend.
Response from jbl.comBy Rhae, Customer Service, August 4, 2019
Thanks for the review on our JBL Flip 5 speaker, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. If there's anything we can help you out with, feel free to let us know through here: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker - Slight improvements From Flip 4
on July 29, 2019
Posted by: ben444
I had the JBL Flip 4 which was very solid, and then sold it for the Flip 5. This speaker has slightly more bass and a little bit more of a low/mid range than the Flip 4. I compared the two side by side and you could tell the sound was a bit more distinct, the Flip 4 sounding more tin can like. Not a huge difference. I do miss the triple click on the play button to replay the song or skip to previous track. This seems to only have the skip feature with the double press.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Don't buy the inter-connectivity hype...
on July 27, 2019
Posted by: Lindsay C
from Stanhope, NJ
I have a Charge 4 that sounds great and works well--I wasted an entire day today going back and forth to stores, buying and returning other JBL speaker models including this one because they're so unclear about how their devices interconnect. Apparently the Flip 4 would have connected with my Charge 4, but the 5 no longer can. What I've learned the very hard way today is that the Charge 4 connects via "Connect+", the Flip 5 connects via "Party Boost", and the Link 10 only connects via Chromecast--but supposedly the Flip 4 would also use Connect+. At this point however, I'm so fed up I don't plan on buying it to test it. Long story short--unless you're going to connect more than one of the same EXACT speaker, don't hold your breath.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, Customer Service, July 31, 2019
Thanks for posting a review. We appreciate you sharing your experience with us. Your feedback helps us get better to improve our current and future product line. If you have more questions, please submit a case request at https://www.jbl.com/support-contact.html and our Customer Service Team will be more than happy to assist you.
Written by a customer while visiting jbl.com