Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5 out of 5
5
Ultimate Speaker
on April 23, 2023
Posted by: Lurchh33
from Evansville, IN
I have always been a fan of jbl flip five. This is my third one. It's such a great speaker that I just keep getting the same one each time. I used one hooked up to my computer in my office. Another for music while I'm cooking and now another for music at work. Best of all, i can link them all together for an ultimate surround sound experience .
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
WOW, my new toy
on April 21, 2023
Posted by: KrisKiss
from Ventura County, california
Sounds fricken amazing, JBL kick my butt, this little speaker sounds fantastic
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on March 22, 2023
Posted by: lucas1313
i bought this a month ago and it works welll but the bass was not great.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Worst computer speaker ever
on March 21, 2023
Posted by: Socorr065
Harmon sent a replacement speaker. It's even worse than the previous one. Not only does it disconnect and not reconnect, but it has a persistent popping sound when listening on audio tracks of movies. James B. Lansing would never have allowed his name to be used with this piece of junk.
By Customer Support, March 22, 2023
We appreciate you taking the time to provide feedback. While our JBL Flip 5 could connect with your TV, you may experience audio-video delays when watching movies since it doesn't have aptXHD low latency codecs. However, it is unusual for you'll experience intermittent issues with the speaker, particularly with the connection. Please ensure that the speaker is away from any other sources of wireless signals to avoid interference and overlapping of your Bluetooth connection. Try to forget or unpair the JBL Flip 5 from your device and perform a factory reset on your speaker by pressing and holding the Volume + and Play buttons simultaneously for 3 seconds until it turns off. If the issue persists, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Ticking time bomb
on February 21, 2023
Posted by: ReidD
from Brunswick, ME
Lasted for about a year of normal use and has just started blasting static. Sound quality was good while it lasted but competitors lasted much longer with similar use.
By Customer Support, February 21, 2023
Thank you for taking the time on providing us with your feedback. We're sorry to hear that our JBL Flip 5 Eco edition didn't meet your expectations. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
AWESOME SPEAKER
on February 16, 2023
Posted by: Dojafan
This is the best speaker I’ve ever had. It’s small and easy to carry but the quality is so good and it’s goes very loud, perfect for blasting Doja Cat. Would definitely recommend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Audio troubles
on February 4, 2023
Posted by: Saddened Customer
from Arkansas
Bought this speaker about 6 months ago, worked great for about the first 2, but now has constant popping and skipping issues
By Customer Support, February 8, 2023
Thanks for bringing this to our attention. To avoid interference when using our JBL Flip 5 , please keep away from wifi networks, walls, and other Bluetooth devices that may interfere with the signal of your earbuds. If the issue still persists, we'd like to work with you directly to address the issues you're experiencing. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Disappointed
on January 21, 2023
Posted by: VsPUR
It would be an amazing product if Mac's Magic Mouse and Keyboard wouldn't interfere with its bluetooth connection. Unable to use my Mac with this product because of the constant bluetooth interference caused by bluetooth peripherals, something NOT experienced with the JBL Charge 5.
By Customer Support, January 22, 2023
We appreciate your feedback on our JBL Flip 5. The Bluetooth range for this product is 10–15 meters without interference, including walls, other objects, and other wireless connections. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
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