Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5 out of 5
5
Great sound!
on September 29, 2019
Posted by: Woody32
from La Crosse WI
I bought two Flip5s to use as a sound system for our remodeled kitchen. They have great sound at any volume and cover the space very well. I am very happy with my purchase and recommend the Flip5 to anyone!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound from small package
on September 26, 2019
Posted by: WalkerK
First and foremost great sound quality - very light and portable - easy sync with I-phone through bluetooth - going to buy second unit for stereo - bought direct through company web-site and saved 8% sales tax
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
FLIP 5
on September 19, 2019
Posted by: Frazier
from Harvest, AL
I love the USB-C charging it charges very fast. The sound is better than the FLIP 4 but it takes a fine tuned ear to hear the difference. I do wish y’all upgraded to Bluetooth 5.0. The features y’all took out like calling and using Siri through speaker are not a big deal to me since I didn’t use them anyway. The speaker being longer and heavier is not really noticeable. Overall I love the speaker. I do wish y’all would add color lights to the speaker for special effects.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Battery not as advertised
on September 18, 2019
Posted by: Falcontastic
from MODESTO CA
Bought the flip 5 last week. I will be returning it as the battery did not even last a full round of golf (5hrs) at max volume.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine, Customer Support, September 19, 2019
We appreciate your feedback about our JBL Flip 5. Our speakers' playtime would vary depending on the volume you're playing the music. The suggested '12 hours' is just an average of how long the speaker can go on, knowing that it is played at mid-volume. If you have questions or other concerns, please reach us through this link: http://bit.ly/2lIab0A.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
another solid speaker from JBL
on September 16, 2019
Posted by: Kidzip
from Florida, United States
[This review was collected as part of a promotion.] Received this speaker late and wanted some time to really assess its features...i should have known what to expect as I have several other portable Bluetooth speakers from JBL.
The Flip5 is a solid a performer for its size..surprisingly solid bass and good volume as expected. Battery life is also very good lasting several hours ( I had to recharge after 10 hours of pretty loud playing) and charges quickly.
Comes in a variety of colors and fits easily in a bookbag. My favorite use is taking it to the
beach or having it next to me by the pool..
I haven't had the nerve to dunk it but it's x supposedly waterproof up to 3ft. I can say that splashes had no effect and would have probably ruined a regular speaker...overall, very pleased!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
What is going on with all those different versions
on September 14, 2019
Posted by: TadeuszKo
from Chicago
There is a GG, TL and CS versions on sale right now and they all Label as Flip 5 but sound very different. Only TL sound decent. Rest are waste of money. Buyers beware!
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 15, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Wow... great sound
on September 13, 2019
Posted by: Frankowitz
from Minneapolis MN
[This review was collected as part of a promotion.] 1st thing: I received this from JBL complimentary BUT I am eager to review it.
That said, I would enthusiastically order it at full price! Easy to connect, holds a charge and OMG the sound! It has a great bass based sound...so much better than most speakers NOT named JBL. If you've heard any other JBL speakers (I have the Jembe attached to a PC) you know what I mean. This is a heavy speaker, and I mean by weight. That's the only way to get a full sound, IMHO, there are no shortcuts to a pounding bass. There are buttons to adjust the volume, and to pair via Bluetooth, but no ability to directly connect. Charged it once, and it's still going 3 weeks later.
It's water-resistant...or as they say "Water Proof".... not sure I'd drop it in the Ocean, or a pool for an hour, but it appears to be just fine for use in watery areas - like your shower or the pool. The sound will easily overwhelm your shower, and will easily fill a household (or condo) pool area.
There's also a means to link more than one speaker (got some friends???) to fill a larger area. It's called Party Boost, and that also seems enhances the bass in my experience. Don't know how it handles that, but there's an app to download. I was able to connect to my phone, stream an app, walk around the condo (1200 sq ft) and it didn't drop out at all. I also used it in my car - better sound than the same station on the radio...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Perfect size
on September 13, 2019
Posted by: wmlrogers
from Sacramento, CA, United States
[This review was collected as part of a promotion.] I did like the size as I was able to slide the Flip 5 in my bike’s water bottle holder. I was disappointed in the sound at loud volume. I also had connection issues at times. I own several JBL boxes, a Flip 2, Charge 3 and Boom Box and they all sound awesome. This new Flip 5 not so much. Maybe a bad unit?
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, September 14, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
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