Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
3
on January 15, 2020
Posted by: cschus94
from Wisconsin
I just bought this speaker because my flip 3 finally stopped working on me. The sound on the flip 5 is ok. I’m honestly a little disappointed. I figured being 2 generations newer, the sound would be better, but I personally think the flip 3 had a better range with highs and lows. I’ve also noticed with the flip 5 that if I turn it up louder, I notice distortion in the sound. Maybe a firmware update will fix the problem.
Response from jbl.comBy Lexie, Customer Support, January 17, 2020
We appreciate the feedback you've provided. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. Please reach out to our Customer Support if you need any help. https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
1
Died within 6 months
on January 7, 2020
Posted by: Hrabx
from Sydney
Had great sound and it almost never left my nightstand. Won’t charge now. Won’t play. Expensive door stop. Do not buy this product.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 7, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
more bass
on January 6, 2020
Posted by: Boldtrans sxm
from st,maarten
its great just lacking the speaker phone and thats it for me
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Bluetooth
on January 5, 2020
Posted by: Wynter
from Northridge, CA
This is a great speaker, but each time I use it, it takes over a minute for my phone to connect to the speaker through bluetooth And the sound breaks. When I’m listening to music on the speaker with my phone, the sound continues to break. I don’t think the speaker is going to last long and it was expensive! The Bluetooth connection is horrible and it gets worse every time I use it.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 8, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Speaker
on January 3, 2020
Posted by: Jay1010
from New York, NY
I just got the Flip 5 and I love it. The only thing is, is that I got mine customized, I really like that the custom design was pretty close to the image itself. The only complaint I have is 2 things. 1. I guess from the print of designing the speaker smells horrible like print (because of the custom design). 2. The picture quality feels like 720p on a TV, aka it’s not super clear but you can still tell what it is. Good job JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on January 2, 2020
Posted by: Kevv
The personalized picture on the grill is outstanding!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
As advertised
on December 30, 2019
Posted by: Bulldog22
from Miami, FL
I gave this to my son and he loves it. He takes it outside to listen to music while he exercises. Good sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Outstanding sound .
on December 30, 2019
Posted by: Jm64chevy
from Tx
You want awesome sound in a small package ? This JBL flip 5 is the bomb . I have purchased 5 so far for myself and my family and we are totally happy .
I would recommend this to a friend!
Written by a customer while visiting jbl.com