Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5 out of 5
5
Super beat and sound
on February 13, 2020
Posted by: Brianagent
from Dubai
I brought last 2 month ago and it delivers a super and fast beats than ever and it is better than flip 4
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Waterproof
on February 9, 2020
Posted by: Layy
from Georgia
So while taking a bubble bath my speaker fell right into the water and i was freaking out but luckily it still works great !
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on February 9, 2020
Posted by: The Mind Of Mr Figgs
from 10469
This is a great speakers some of the best bang for your buck... the negative side is the usb connection is terrible.. after you insert the charger when you have it for awhile it ,the connection is terrible and you have to go an invent something so you can get it to charge ..it’s never the cord...And last is connecting the speakers so you get the surround sound is always a difficult ..it almost never syncs ....but I still will buy another one
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
What happened?
on February 4, 2020
Posted by: Jewel77
from Redondo Beach CA
Why, after using this new Flip 5 three or four times would it stop charging or playing? No light when plugged in. Dead as a doornail.
No, I would not recommend this to a friend.
Response from jbl.comBy Lexie, Customer Support, February 6, 2020
We appreciate your feedback. Try the troubleshooting steps for Battery and Charging Issues on your JBL Flip 5 through here: https://bit.ly/2S4XpHm
If you still need help, please reach out to our Customer Support so we can check on the next steps. https://www.jbl.com/support-contact.html
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Very good, but it could've been so much better.
on February 2, 2020
Posted by: zaostrand6
from Pewaukee, WI
I was going to buy the JBL Flip 4 because it was cheaper and had stereo sound, but USB-C was very important to me. I'm disappointed that it's so expensive and doesn't have stereo sound or Bluetooth 5.0. However, the battery life is amazing, I can get 18+ Hours of listening at 25% volume, which is loud enough for most uses. Overall, it's a very good speaker, but it had so much potential to be the perfect speaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Disappointed in JBL pairing
on January 29, 2020
Posted by: Kieth
from Michigan
I have a JBL flip 3 , JBL flip 4 and just bought a JBL flip 5 none of them pair with each other , just fair warning to people have bought these , JBL there is no sense of downloading an app haven't found one that works yet for pairing the devices together.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 29, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
awesome customization
on January 27, 2020
Posted by: SSRabbit
I got the custom Flip 5 it sounds great and the picture that I put on it looks amazing and came out better than I expected
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Portable Perfection!!
on January 23, 2020
Posted by: Elvis Freshly
from Fresno, California
It sounds and looks amazing, I would give it 5 stars if it floated on water.. battery stays charged forever too
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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