Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5
JBL Flip 5 really good indoor outdoor speaker
on March 19, 2020
Posted by: El Cuh72
from French Camp,Ca
I recently bought it and I’m happy with it. It is really good for indoor and outdoor. It’s really loud and has a powerful bass. I recommend this Bluetooth speaker
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Bad
on March 18, 2020
Posted by: Andrewbtw
from Los Angeles
It doesn’t charge or turn on no more and it overall does not work good
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, March 18, 2020
We're sorry to hear about what happened. Check out our Battery and Charging guidelines to see some troubleshooting steps that may help you fix your speaker. If the issue persists, please contact our Customer Support team directly - https://bit.ly/2QdWJ1i
Written by a customer while visiting jbl.com
Customer Rating
5
Massive Sound Output With Bass
on March 4, 2020
Posted by: Randeer Raza
from Colombo, Sri Lanka.
This is a quality speaker with a good deep bass.
Keep the flip 5 on the floor and feel the difference.
Thanks
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best speaker ever
on February 28, 2020
Posted by: Minex
from Slovakia , Žilina
I have it for one year and I am so happy because The sound is clear with big boom bass and it survived my adventures and party so this is The BEST SPEAKER EVER
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing!!!
on February 26, 2020
Posted by: Florida Fisherman
from Edgewater, FL
I have had this speaker a couple weeks now. This thing is amazing!! It is really powerful! The battery lasts forever. I wasn’t listening to it loud but I listened to it for about 15 hours and the battery light barely dimmed down. The sound is the best sound I have heard out of a small portable speaker. I had the Bose Soundlink 2 before I upgrade to this and this one is like night and day compared to Bose. Half volume is the same as full volume on the Bose. Bose is a really good speaker but this is way better! I’m a musician so I like great sounding music. My only complaint is that it doesn’t float! I take it out on my boat and wish it would float but it doesn’t. Wish they would have made it to where if it fell into the water it wouldn’t sink to the bottom... but it’s still a 5 star!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound but battery is junk
on February 23, 2020
Posted by: Og puppet alief houstone
from Houston texas
Bought customize JBL flip 5 about a month now and it sounds amazing but only issue is the battery life...3 different times I played music ...it lasts only for 4 hours to 5.5 hours turns off....I was like not ko....not sure where they got up to 12 hours...should stated up to 6 hours...other than the battery issue...it's a ok Bluetooth speaker
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, February 24, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Wow! Just wow!
on February 22, 2020
Posted by: Cutter
from Wellington, Kansas
I was never impressed by many of the portable blue tooth speakers I've had the opportunity to utilize. After being gifted the JBL Flip 5 my opinion has changed forever. The clarity of this little speaker makes me wonder how they got all my favorite recording artists together inside one powerful sound machine. The deep bass is bone tingling. Not to mention the mid range and highs which make the tonal quality of this speaker unsurpassed. I would definitely recommend this product to anyone with a discerning ear and an empty pocket to carry it in. And the cost is utterly amazing.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointment
on February 16, 2020
Posted by: PeterGR
from Doha
After 11 purchases of the amazing flip 4 (except the battery capabilities which already completely destroyed to more than half of them (can be found after market, why cannot be purchased original?) yesterday I bought flip 5 but I returned it back at same day.
Microphone and of course internet calls (what's app imo etc) not applicable. JBL mentioned in the previous posts that they remove this function for not interrupting the music play when somebody calls you. So when played radio and somebody called me of course the music stops. Useless when you want to use it as hand free.
Audio in does not exist (I could connect flip 4 with Jack from tv and then through connect+ to send the sound to the rest of my speakers). Unfortunately that party boost cannot be connected with connect +. JBL mentioned that they change this capability for better connectivity between the flip 5 party boost system. I have to mention that connect+ was working perfectly between flip 4 so i think the answer of JBL is completely wrong and I am sure that the marketing department that decide this change failed or will fail. (I dont know how many flip 5 have been saled ad how many will be in the future).
Even if the battery of flip 4 failed I wanted to continue to enjoy the quality and the connectivity of the amazing brand called jbl. I am sure they will replace this mistake and give us the opportunity to buy again and again.
Microphone and of course internet calls (what's app imo etc) not applicable. JBL mentioned in the previous posts that they remove this function for not interrupting the music play when somebody calls you. So when played radio and somebody called me of course the music stops. Useless when you want to use it as hand free.
Audio in does not exist (I could connect flip 4 with Jack from tv and then through connect+ to send the sound to the rest of my speakers). Unfortunately that party boost cannot be connected with connect +. JBL mentioned that they change this capability for better connectivity between the flip 5 party boost system. I have to mention that connect+ was working perfectly between flip 4 so i think the answer of JBL is completely wrong and I am sure that the marketing department that decide this change failed or will fail. (I dont know how many flip 5 have been saled ad how many will be in the future).
Even if the battery of flip 4 failed I wanted to continue to enjoy the quality and the connectivity of the amazing brand called jbl. I am sure they will replace this mistake and give us the opportunity to buy again and again.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 17, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com