Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3
(1,150 Reviews)
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product.
(
734 out of
866)
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5
Good
on April 4, 2020
Posted by: Cárterj
from Lincoln
I love this product it is so nice to have music in and around the house love it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Great Speaker Marred By Poor App Development
on April 3, 2020
Posted by: hydromagnet
from Atlanta, GA
Trying to use the app for this speaker, JBL Connect, on Android is just painful. Specifically, trying to pair two PartyBoost speakers in stereo is like having a root canal. If you don't believe it's a common issue, check the other reviews in the Google Play Store. The app cannot reliably show the proper connection status of your speaker(s), and it takes quite the - and I don't use this word lightly - RIGAMAROLE to get two paired in stereo. And if, by chance, the gods have blessed you and you get them connected in stereo, it may only stay this way for a few minutes before disconnecting or switching back to mono.
A mainstream tech product should not have an application that's this frustrating and broken in 2020. It completely ruins the experience of an otherwise nice line of speakers.
At the time of writing, JBL Connect for Android was on version 4.7.12.
JBL, I hope you appreciate the feedback I've provided you. I hope you understand that the product did not meet my expectations.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, April 5, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
I love this thing!
on April 3, 2020
Posted by: jmiles
from weaver, al
i upgraded to a flip 5 from a clip 2. my clip was so old & broken. the flip 5 sound is amazing! the design is fantastic & it makes for the best speaker i've owned. 10/10!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound
on April 3, 2020
Posted by: Jatanas40
from Colorado
I bought this a few days ago and I really liked the option of being able to personalize the speaker... makes it more my own.
Great sound, but I’ve noticed that the battery life is not 12 hours but more like 8 hours... not sure what happened there...
Other than that. Great product!
Great sound, but I’ve noticed that the battery life is not 12 hours but more like 8 hours... not sure what happened there...
Other than that. Great product!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
on March 27, 2020
Posted by: Jvivas1
If it dies that’s it you cant put it to charge and use it until is fully charge
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 28, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Worst Product I've Ever Owned
on March 26, 2020
Posted by: efesdekjian
from Glendale, CA
I bought JBL Flip 5 today, and already hate this poor product. The USB end of the cable was so tight that I thought my computer's USB port was going to break. There is no speakerphone, which is a terrible let down. Sound quality is good however. But, that doesn't give hope for the lack of features this product contains. I don't understand how no one at JBL could have centered the main driver, instead of moving to the left, small details like this make a product useless.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 28, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
Love it!
on March 26, 2020
Posted by: love the music
from Milwaukee
Had mine for several years, use it all the time. The sound is great! Couldn't be happier with purchase
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Crackling noise
on March 22, 2020
Posted by: 7777
from California
The connection is terrible. It makes a crackling noise that lasts for almost 40 seconds when you turn it on. It’s very annoying and I don’t think it’s worth the money.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, March 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com