Customer reviews from jbl.com
JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Average customer rating
4.3 out of 5
4.3
(1,150 Reviews)
Open Ratings Snapshot
Rating breakdown 1,150 reviews
5 Stars
850
4 Stars
89
3 Stars
58
2 Stars
46
1 Star
107
85%of customers recommend this product. 
(
734 out of 866
)
Best Buy Privacy Policy
Customer Reviews for JBL - Flip 5 Eco Portable Bluetooth Speaker - Green
Customer Rating
5 out of 5
5
Great speaker and great value.
on April 23, 2020
Posted by: clew
from Atlanta
I bought this speaker to help me to better hear the bass lines and I'm really impressed with the amount of sounds that we get from a small portable speaker. I've started taking guitar lessons and needed a small portable to practice alongside, and this one works far better than the 2 smaller speakers that I used to use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Ok little speaker
on April 23, 2020
Posted by: Beeezsdd
Nice little speaker. Decent but gets really craclking and unpleasant when trying to turn up all the way. Super disappointed and upset , but otherwise decent speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, April 24, 2020
Thanks for your feedback about our JBL Flip 5. We would also like to check some settings and try some troubleshooting steps so we could identify the audio issues you're experiencing. Please reach out to our Customer Support by chat or email. We're here to help. http://bit.ly/30JI2G4
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Nice Look!
on April 22, 2020
Posted by: Yvette
from Arizona
I had speaker personalized for a birthday present. Picture was printed exactly like the one I uploaded, nice clean lines and color, would higher recommend a personalized speaker as a gift or surprise for a loved one or even for yourself!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
disappointed
on April 21, 2020
Posted by: Dena M
I am bummed. I love JBL products. I have the charge, but it rolled off surfaces too many times just went it’s bumped. Since it’s broken I ordered the flip, rolls even worse so I returned it. These speakers need a sturdy platform on the bottom so they stop rolling.
Response from jbl.comBy Mario at Customer Service, Customer Support, April 22, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Going on second replacement
on April 21, 2020
Posted by: HL123
from FL
Our first Flip 5 worked for 2-3 months and then stopped charging and turning on. We got a replacement and that one worked for 1 day before it stopped working. Now they want to send me another new one but I have no desire to keep replacing these things. Such a disappointment.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service , Customer Support, April 21, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Big Bass
on April 16, 2020
Posted by: Ben1273
Loud and clear. With all the bass it has it is crazy how clear it still is.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
We personalize the speaker for him.
on April 12, 2020
Posted by: Buffybc
from Midland, Mi
I bought this for my grandson. I can't wait to give it to him for his birthday.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
I love it
on April 11, 2020
Posted by: Darkreaper69
from Jamaica plains Massachusetts
I love it and i will always tell my friends about it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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