Customer reviews from sterilite.com
Sterilite - Wide Storage Cart Portable Container w/Casters (2 Pack)
Average customer rating
4.2
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
69
4 Stars
13
3 Stars
8
2 Stars
3
1 Star
11
84%of customers recommend this product.
(
76 out of
90)
Customer Reviews for Sterilite - Wide Storage Cart Portable Container w/Casters (2 Pack)
Customer Rating
4
Cracked too
on July 8, 2022
Posted by: Squirrel
I would love to know where to find a replacement top? Mine has split and I don’t want to throw the whole thing away.
Written by a customer while visiting sterilite.com
Customer Rating
5
Duck Warehouse Storage
on September 6, 2011
Posted by: Anonymous
from Kelso, Washington
Gender:Female
I love that I can stack these as high as I need them. I use them for warehouse storage for buckaduck.com and ducksonly.com. I stack the carts 9 drawers high and currently have 10 towers of drawers. I do not use the wheels because the weight puts too much pressure on the base and makes the bottom drawer unopenable. But with the towers so high, moving them just isn't an option! I love that they have clear front. I make tags for the product that I store in each drawer that I can place inside the drawer and still see it. The cards make it easy to find the product I'm looking for and the drawers make it easy to see the cards.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
2
Faulty design of the cover and the base
on April 9, 2024
Posted by: JBC1963
from Red Oak, TX
Gender:Male
We have bought several of these wide 3-drawer carts over the last several years and they all have the same two problems. The casters end up breaking off and the cover for the top drawer caves in just slightly over time so that the top drawer begins to hang up when you open or close the drawer. This happens even if you do not set anything on top of the cart. It doesn't seem to matter. It is just a faulty design so over time the cover sags. The over drawers do not have this problem, so the defect is in the design of the cover for the top drawer because it does not matter which drawer is placed on top the problem persists.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, April 10, 2024
Hello JBC1963, thank you for reviewing the Sterilite Wide 3 Drawer Cart. Product quality is very important to us and we will pass your feedback on to the team. Please contact us directly at ConsumerTeam@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
1
Poor quality
on May 13, 2024
Posted by: Bobo
Gender:Female
The wheels fell off, the top warped. so the first drawer is useless.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, May 20, 2024
Hello Bobo, our apologies for inconvenience caused by the broken drawer cart. Customer satisfaction and product quality are very important to us. Please contact me directly at consumerteam@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
3
What structural rigidity?
on April 3, 2012
Posted by: Brownguy79
from Ault Field, Washington
Gender:Male
I currently own 6 of these type of drawers alone along with 8 other sterilite drawers in just my bedroom. They're not flashy and allows you to easily identify the contents of each drawer. My main concern is the lack of structural support when placing items on top of the cart. Sags in the middle with a load bearing weight of at least 5 lbs for a short period of time. Drawers do not slide I with ease with clothing or any additional items placed on top. A simple fix for said manufacturer to add rigidity to potential improved version.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
3
This product needs improvement.
on January 18, 2020
Posted by: Bronzen
from Ontario. Canada
Gender:Female
The wheels easily break the frame. The places the wheels connect are only plastic instead of having metal support in them. The wheels are metal stems. So if you try to roll it especially on carpet, the wheels break the hole where they fit.
The top will bend down if you put stuff on top without a support across the top like a piece of wood, Then you cannot shut the top drawer properly and cannot get the top unbent.
Do not pile them one on top of the other, the sides give and the whole thing may collapse.
The idea is great, the design is not. I would not recommend these to anyone. I ended up purchasing 10 as I thought they would be ok for my needs. Big mistake. Sorry I bought them in the first place.
If they improve the design by adding metal and more support, then the idea and use would be a lot greater.
No, I would not recommend this to a friend.
Written by a customer while visiting sterilite.com
Customer Rating
1
Poor quality
on October 3, 2023
Posted by: Danielle
from Montreal
Gender:Female
Just bought a second one after the wheels broke off the first one and the same thing just happened. Not impressed with the quality; we barely move it around and the wheels keep breaking
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Sterilite, October 4, 2023
Hello Danielle, we are sorry to hear that the wheels broke on the Wide 3 Drawer Cart. Product quality is very important to us and we would like to hear more about the issue, please contact us at custsrvc@sterilite.com
Written by a customer while visiting sterilite.com
Customer Rating
1
Can't Use Wheels
on September 20, 2024
Posted by: Marjorymajor
from Cincinnati OH
Gender:Female
I purchased 6 of these. On all but 2, the spot where the caster/wheels are placed cracked in at least one side of the bottoms, making it so that I have to take all of the wheels off in order to use them.
Response from sterilite.comBy Marketing, September 20, 2024
Hi Marjorymajor! We are sorry to hear the inconvenience of the Wide 3 Drawer Cart breaking, leaving the wheels unusable. Product quality and customer service are very important to us. Please reach out to us directly at ConsumerTeam@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com