Customer reviews from mount-it.com
Mount-It! - Under Desk Keyboard and Mouse Tray - Black
Average customer rating
4.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
16
4 Stars
4
3 Stars
6
2 Stars
1
1 Star
0
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Mount-It! - Under Desk Keyboard and Mouse Tray - Black
Posted by: Oscar Solorio
from Portland, OR
Gender:Male
Verified Purchase:Yes
The short track is a game changer. We like a particular desk that only has 20" wide space underneath to mount, and this fits perfectly.
Written by a customer while visiting mount-it.com
Posted by: Julie S
from Grove City, OH
Gender:Female
Verified Purchase:Yes
Loved this product and amazing customer experience!
I would recommend this to a friend!
Written by a customer while visiting mount-it.com
Customer Rating
2
Does Not Stay in Place
on October 27, 2021
Posted by: Steve257
from Ohio
Gender:Male
I purchased this keyboard tray about six months ago, and it was easy to install. Unfortunately, it will not stay in place! I have to attempt to tighten the main knob continuously, but it will not remain in place. The movement is extremely frustrating and makes it unusable.
No, I would not recommend this to a friend.
Written by a customer while visiting mount-it.com
Posted by: Hinter
Verified Purchase:Yes
The metal parts of this keyboard tray and the shelf are well made. The slide is also made well (design is like a rack sslide and uses ball bearings).
The pieces I had trouble with were the threaded holes for the bolts that mounts to the slide. The holes were easily cross threaded and I had to drill 2 out and put nuts on the backs.
The other problem was the use of threaded screws for pivoting up and down. This leaves a lot of play in the tray even when the knob is tight. I drilled those holes out to 1/4” and put a 1/4 shaft in their place. Much better.
I have no issues with how far it is below the desk. It cleared my knees easily.
The pieces I had trouble with were the threaded holes for the bolts that mounts to the slide. The holes were easily cross threaded and I had to drill 2 out and put nuts on the backs.
The other problem was the use of threaded screws for pivoting up and down. This leaves a lot of play in the tray even when the knob is tight. I drilled those holes out to 1/4” and put a 1/4 shaft in their place. Much better.
I have no issues with how far it is below the desk. It cleared my knees easily.
Written by a customer while visiting mount-it.com
Posted by: Brod Solutions
from Michigan
Gender:Male
Verified Purchase:Yes
Easy to install and use, adjustments are very nice, great space saver. The ergonomics are lacking: small space for full-size keyboard and mouse, short vertical distance and no wrist padding. Works better with small keyboard and wrist rest.
No, I would not recommend this to a friend.
Written by a customer while visiting mount-it.com
Posted by: Nicole
from Alameda, CA
Gender:Female
Verified Purchase:Yes
This is EXACTLY what I was looking for! It easily adjusts and glides like a dream. I love it!
I would recommend this to a friend!
Written by a customer while visiting mount-it.com
Posted by: knothome13
from Florida
Gender:Female
Verified Purchase:Yes
Neck pain was the main reason I bought this item as my desk had under mount tray that pulled out but stayed very low. I was excited to try this and it does work great now that I can raise my keyboard and mouse up for my 90 degrees but after about 3-4 weeks I’m noticing the part that holds my keyboard/mouse is starting to lean, kinda tip to one side not sure if screws have gotten loose or what but wish this wasn’t the case cause its making it hard on my neck again and I don’t have packaging anymore and can’t return it if I can’t get this to fix.
I would recommend this to a friend!
Written by a customer while visiting mount-it.com
Posted by: Dr Keith
Verified Purchase:Yes
Metalwork well executed, must follow installation order. Platic was too wide for my application. Need to retighted adjusting know often.
I would recommend this to a friend!
Written by a customer while visiting mount-it.com