Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Average customer rating
4.3
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
126
4 Stars
22
3 Stars
11
2 Stars
7
1 Star
13
91%of customers recommend this product.
(
115 out of
126)
Customer Reviews for Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Customer Rating
3
No instruction manual
on February 2, 2023
Posted by: SueS
from ILLINOIS
Lack of instructions are a huge obstacle to using the machine. At a minimum, there should be a key describing each symbol.
Response from brother-usa.comBy Brother, Customer Service, February 7, 2023
Learning a new machine can be difficult. We apologize for any inconvenience. Please see the link below for the instructions for the Brother ScanNCut SDX85S:
https://download.brother.com/welcome/doch101450/snc3_om03_en.pdf
If you need further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://download.brother.com/welcome/doch101450/snc3_om03_en.pdf
If you need further assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Mats wear out quickly
on June 4, 2022
Posted by: MKraus
from New York
The reason why it is 2 stars is the mat wears out very quickly and buying new mats are expensive. you have to use painters tape to hold the paper down to cut otherwise it moves all over.
The machine is great. Easy to use.
The machine is great. Easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
ExactlyWhat I Wanted!
on October 25, 2023
Posted by: Barbara
from Connecticut
I bought this to so,sly scan and cut stamped i ages and it works perfectly for this task. It has saved me hours of cutting by hand!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Endless possibilities for projects
on April 30, 2021
Posted by: Brenda518
from Houston, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
I am so impressed with this Scan n cut machine so far! I’ve been working on making some labels for containers, but am excited to try out other projects too. Next, I’ll be doing a vinyl transfer. It’s very user friendly, and was very easy to figure out. I had it set up and ready to cut within 5 minutes. It cut quickly and efficiently. Couldn’t ask for anything better.
I am so impressed with this Scan n cut machine so far! I’ve been working on making some labels for containers, but am excited to try out other projects too. Next, I’ll be doing a vinyl transfer. It’s very user friendly, and was very easy to figure out. I had it set up and ready to cut within 5 minutes. It cut quickly and efficiently. Couldn’t ask for anything better.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Cutting Machine
on January 13, 2022
Posted by: Cynthia in Denver
from Denver, Colorado
I received my SDX85M, yesterday, and I absolutely love it. I have the Cricut Maker, also. But, my ScanNCut will be used much more. I love the auto blade technology. I’ve completed a project, already. All of my drawings and outlines can be easily scanned and cut. I think both machines are great, but I like the ScanNCut the best. Why did I wait this long to try it? Don’t know! So happy!!
Written by a customer while visiting brother-usa.com
Customer Rating
3
disappointment
on October 7, 2018
Posted by: magoo181
from Aurora,co
I've had the new SDX125i for less than a month. I've used it a handful of times and the mat will not load anymore. I was able to buy another mat online and it worked great. After using it another couple of times, I'm having the same problem yet again with it not loading. I really dislike the fact that there is a different mat for this new machine that can only be fed in one direction. As for the auto blade, I think it is cutting way to deep which is also destroying the mat. I have to say it is super quiet and has a better scanner but sadly i'm returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
NOT GOOD FOR SMALL BUSINESS
on April 5, 2023
Posted by: STACII
from Jamaica
The machine is easy to use but the design studio is in CAVEMAN TIMES. The studio is too limited for a small small business owner, if only they would at least try to compete with silhouette and circuit. you can't even have multiple design tabs open like in the sil and cricut studios. BROTHER PLEASE USE THIS CONSTRUCTIVE CRITICISM AND IMPROVE YOUR CANVAS WORKSPACE.
Response from brother-usa.comBy Brother, Customer Service, April 6, 2023
Thank you for your recent feedback about CanvasWorkspace. We appreciate your comments, and will be happy to forward the suggestion for future consideration.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and quiet!
on May 8, 2021
Posted by: Elle
from New York, NY
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. It's my first cutting machines, so there was definitely a learning curve to figure out how to use it. I was pleasantly surprised that I did not need to connect the ScanNCut to a device. It also took some patience to get the outline the way I wanted when there wasn't a strong contrast between the background and image. The ScanNCut detects the cut marks on the mat after a while as well. It cuts pretty fast and it's not as noisy as I thought it would be. I'm really enjoying using the Brother ScanNCut cutting machine!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com