Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Average customer rating
4.4
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
126
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
13
91%of customers recommend this product.
(
115 out of
126)
Customer Reviews for Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Customer Rating
1
I can get the machine to work
on May 10, 2023
Posted by: ScrappyGadetGirl
from Michigan
I can’t get the machine to work. After I register the machine that’s how far I got.
Response from brother-usa.comBy Brother, Customer Service, May 12, 2023
We would love to assist you with your Brother ScanNCut SDX125 and any questions you may have. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/158161
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/158161
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Learning curve for this.
on May 27, 2023
Posted by: Cheryl
from Phoenix, AZ
Takes a bit to get the hang of it. I find the sticky mat not very sticky. Thought it was mine until I talked to others. Learning curve but easy once you get the hang of it. I think I will like it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Newbee
on June 11, 2023
Posted by: Cathy
from Wisconsin
I am still getting to know the machine, but very excited about what it can do!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good so far.
on June 22, 2023
Posted by: Kootenay Kardmaket
Haven’t really used it yet. Am taking lessons on Udemy for detailed instructions.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Saves time!
on October 7, 2023
Posted by: Kristin
from Attica, Michigan
I really love this machine for cutting out stickers!
Written by a customer while visiting brother-usa.com
Customer Rating
5
great machine for home
on June 24, 2024
Posted by: Wolfman72
from space coast, Fl
I love how you can scan images into the machine, then cut them into htv or decals. Easy to use also.
Written by a customer while visiting brother-usa.com
Customer Rating
2
I guess I need a tutorial.
on August 4, 2024
Posted by: Lost
from Colorado
Will try this winter to figure out how to use the machine
Response from brother-usa.comBy Brother Customer Service, August 6, 2024
Thanks for taking the time to review your experience with the Brother SDX85S. We appreciate your feedback. If you have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/SDX85S
https://www.brother-usa.com/support/SDX85S
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works for scan and cut but not print to cut
on August 26, 2024
Posted by: K Miller
from USA
The machine cuts well. The display window is very small to work on. I live in the US an am very disappointed that the print to cut feature is not available on any of the machines. It was one of the reasons I purchased the machine. How can it be a feature on machines that are outside the US not here?
Response from brother-usa.comBy Brother Customer Service, August 26, 2024
Thanks for taking the time to review your experience with the Brother SDX85S. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother SDX85S. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/SDX85S
https://www.brother-usa.com/support/SDX85S
Written by a customer while visiting brother-usa.com