Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Average customer rating
4.4 out of 5
4.4
(178 Reviews)
Open Ratings Snapshot
Rating breakdown 178 reviews
5 Stars
126
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
13
91%of customers recommend this product. 
(
115 out of 126
)
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Customer Reviews for Brother - ScanNCut DX SDX85 Electronic Cutting Machine with Built-in Scanner - White/Green
Customer Rating
4 out of 5
4
Still learning
on September 30, 2023
Posted by: Brenda
from Morris il
I really like this machine even though it takes awhile to learn how to use it. Canvas work place is great but I still can’t figure out how to work with multi colored designs and cut them out properly. I like to use original designs but I am having trouble cutting them out right despite watching numerous videos. I feel that the instructions are lacking.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great for the dovit your selfer
on November 14, 2020
Posted by: haygar2389
from West Palm beach
[This review was collected as part of a promotion.] I got this because my niece was getting married and i offered to help. We made custom invitations and table cards that were really cute and a bit hit with the guest. Its fairly easy to use but does have a bit of a learning curve. I love the scanning feature the best I need more practice but with 2 more nieces to go i will have the chance. Bottom line its fun and it works
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great machine
on November 13, 2020
Posted by: Steelers Fan
from Iowa
[This review was collected as part of a promotion.] Setting up and getting started was easy, the machine does the work for you. I used to admire my friends for all of the projects they had on display, now my wife and I can do the same. There are downloaded images to use at the touch of a button and the machine adapts to the type and thickness of material being cut. Using the software is easy and adaptive. This tool also comes in very handy for my kids and their class projects. I would definitely recommend this product to anyone who has interest in this type of hobby or need.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Endless Possibilities
on December 5, 2020
Posted by: KeishaN82
from Robbins, TN
[This review was collected as part of a promotion.] This is such a neat printer/cutter. The initial set up is pretty easy to do. We had a little trouble at first getting our wireless internet set up, but we eventually got it. We were just looking in the wrong place.

It comes with a mat, spatula, and a stylus pen for the display.

I will be honest, we had some trouble getting it to cut the pattern. It is super easy to set up what pattern you want. It just takes a few steps. I had to run the mat through the printer and pattern several times before it actually cut. I'm not sure if it was because the blade was new or what. I presumed it would have cut first thing. I put it on different settings and it just wasn't cutting the card stock. After several attempts it finally did cut. I pulled the paper up and used the spatula to lift my pattern off.

What is super cool with this Brother is that you can actually scan your own designs and use your computer to print/cut out whatever you like. It will cut vinyl, some fabrics, cardstock, etc.

I'm definitely going to get some materials and make some Christmas crafts with this. The possibilities are endless with this cutter. This is a crater's dream come true.

I was intimidated at first, but now I can't wait to make designs for tshirts, decals, and everything in between.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Only had it a year and I can no longer use it
on November 14, 2022
Posted by: Victoria Schaffer
from Colorado Springs CO
After a while the matt stops feeding correctly which sucks because this is my second cutting machine. I also have a label maker and a sewing machine. I had to go buy a cricut machine to keepy side business going. I sent it to be fixed and was told it was the matt after getting it back I had a brand new matt it gave me the same issues with a new matt.
Response from brother-usa.comBy BrotherCustomer ServiceNovember 15, 2022
We apologize for any inconvenience and would love to speak to you. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best thing since sliced bread!
on January 15, 2023
Posted by: Bonnie
from Canada
I wish I knew about and had purchased the Scan N Cut earlier! I do a lot of papercrafting (cards, calendars, scrapbooking etc.) and the SNC has saved me so much time! I found it very easy to use the first time by just following the quick guide instructions. Set up straightforward and easy. For me the only downside is the size of the machine as I have such a small working craft space. That being said, it is portable and easy enough for me to move the machine to the kitchen counter or dining room table to work.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
With some tweaking works great
on January 9, 2019
Posted by: Mimisg
I am one of the many DX users that had mat loading issues right from the start. I have figured out a way to force the mat to load correctly without it pulling to one side. The machine is a dream to use. It works great on vinyl and paper, and is very quiet. Hopefully Brother will come up with a fix for the mat loading issues.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2 out of 5
2
So many problems
on December 10, 2018
Posted by: JeanneA
from Addison IL
I am on my second SDX125 and I may be sending this one back also. Occasionally having mat loading problems, different parts of the mat cut differently. Now it has started cutting things twice all on its own. When this machine works as it should, it is great. The mats are another issue that needs to be resolved by Brother.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
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