Customer reviews from cafeappliances.com
Café - 30" Built-In Single Electric Convection Wall Oven with True European Convection and In-Oven Camera , Customizable - Matte Black
Average customer rating
4.5
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
129
4 Stars
21
3 Stars
9
2 Stars
4
1 Star
8
88%of customers recommend this product.
(
112 out of
127)
Customer Reviews for Café - 30" Built-In Single Electric Convection Wall Oven with True European Convection and In-Oven Camera , Customizable - Matte Black
Customer Rating
4
Overall a good oven...but
on August 3, 2021
Posted by: Maddog
from Massachusetts
Recent software update changed the clock face by adding wallpaper mountain scene to replace previous black background.
The new background has made the clock much more difficult to see from any distance over five feet. Worse, it can't be removed!
If Cafe wants to saddle us with someone else's idea of a beautiful background, that's its prerogative, but it should also add a settings option, for those of us who think otherwise, to remove it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Cloud connectivity required
on April 20, 2023
Posted by: Henry3
from Charlottesville, VA
My review is focused 100% on internet connectivity, not on performance. BUYER BEWARE: this model (or at least the model I purchased) requires that you install the SmartHQ app on your phone, and that you then interface with the appliance and the Cloud IN ORDER TO ACCESS ALL OF THE COOKING FUNCTIONS. If you purchase this oven new, and you do not have internet service, or you prefer not to install the SmartHQ app on your phone and interface with the oven, you will be blocked from using some of the cooking modes, for example Air Fry, or Convection Roast until you connect the appliance to the appropriate web site. The Users Manual does not warn you about this - it simply encourages you to install the app on your phone and interface with the appliance.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, April 21, 2023
We appreciate you writing this. Being able to control/monitor your appliances with your phone can be pretty helpful, and we want all of our Cafe family to know this convenience. If you have any questions about our SmartHQ app, please reach out to our Connected Home Support Line at 1-800-220-6899. They'll be happy to offer some assistance.
-Sylvia@Cafe
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simply the best!!
on July 4, 2021
Posted by: Sage
from Texas
I love all of its digital features. Touch screen is so
classy looking with its golden bronze/ copper hardware. Oven really works amazing & baking is so much fun this time as it does have a livestream camera on the inside.
Also bought together with refrigerator, dishwasher, the microwave will be delivered this month ! They all looked great in my modern farmhouse kitchen. Yes they’re expensive but it’s worth every penny.
classy looking with its golden bronze/ copper hardware. Oven really works amazing & baking is so much fun this time as it does have a livestream camera on the inside.
Also bought together with refrigerator, dishwasher, the microwave will be delivered this month ! They all looked great in my modern farmhouse kitchen. Yes they’re expensive but it’s worth every penny.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Oven fan will not turn off
on August 4, 2021
Posted by: jaely
from Kissimmee, FL
I purchased the new oven and the first time I tried the broil option the fan won’t stop running. We turned off the breaker but after turning it back up the fall is still going. I will have to leave the breaker off until GE responds to this issue.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, August 6, 2021
Oh, dear! We hate to hear that your wall oven's fan isn't working properly and are surprised this would happen to a new unit. We can understand how disappointing this must be and we truly do apologize for any inconvenience this may have caused. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
All the best. -Mikayla@Cafe
All the best. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love all of the features!
on April 12, 2021
Posted by: Pamela63
from Maryland
We are so happy with the entrie Cafe line, but the oven is not only beautiful, but works incredibly! The features like the air fryer and the proofer are just amazing.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, April 14, 2021
Hello- We appreciate you taking the time to share your review. We are so glad to hear you have the entire suite. We appreciate your business and are so glad to hear you are happy with your oven features. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love Air Fryer
on April 20, 2021
Posted by: Sheilasfun1
from Sherwood, Or
I like I can see what’s cooking. Air fryer is amazing
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!!
on May 13, 2021
Posted by: Dindy63
from Lancaster, PA
I did air fry in it super awesome!
And it is so quiet compared to my old one!
And it is so quiet compared to my old one!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on October 25, 2022
Posted by: Kkmuds
from Seattle
Had issue with set up. Took longer than expected. Oven cooks hotter than old oven so I'm still making adjustments. Like the ease of settings. Needed to find right shelf placement for taller casserole dishes. Would have liked option to purchase with stainless still handle. Bronze does not go with my decor. Extra expense to purchase another handle.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com