Customer reviews from cafeappliances.com
Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Matte White
Average customer rating
4.6
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
148
4 Stars
17
3 Stars
5
2 Stars
3
1 Star
8
91%of customers recommend this product.
(
126 out of
139)
Customer Reviews for Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Matte White
Customer Rating
1
Beautiful, but not pleased with purchase
on January 17, 2022
Posted by: MN2022
from Minnesota
Upper fan and cooling fan need to be replaced on this brand new unit! Kind of stinks to be in a new home for the holidays, yet unable to cook or bake because of this problem!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, January 20, 2022
Hi there, thank you so much for reaching out with this review. We are so incredibly disappointed to read about your experience with your new double oven, and it is completely understandable how frustrating this would be to not have a working oven for the holidays. For this hassle and frustration, we sincerely apologize.
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technicians will be able to get this issue resolved for you, and we appreciate your continued patience as we work towards that. Please feel free to reach out if you need any additional questions answered, as we are always here to assist you. -Elliot@Cafe
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technicians will be able to get this issue resolved for you, and we appreciate your continued patience as we work towards that. Please feel free to reach out if you need any additional questions answered, as we are always here to assist you. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Incredible Oven
on January 30, 2022
Posted by: TimSB
from Prior Lake, MN
The oven works even better than advertised. Racks are adjustable, glide easily, Wi-Fi feature is easy to use. Looks great!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my double oven
on March 8, 2022
Posted by: nickikm
from Charlotte, NC
Great product. Has worked well for my baking needs. Used just last week to let some bread rise on the "proof" feature and it worked so well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Overall outstanding in several categories
on March 17, 2022
Posted by: Ed01
from Mt Shasta CA
Very high quality product and easy to use all the features. Very satisfied even though we’ve only had it a short time
I would recommend this to a friend!
Response from cafeappliances.comBy Kelsey@Café, Café, April 14, 2022
Thank you so much for sharing your feedback with us! It's really great that you're enjoying the easy-to-use features of this beautiful double wall oven. If you need anything in the future, please feel free to connect with us directly! We're always here to help. All the best, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use and convenient
on May 23, 2022
Posted by: Bobby2017
from Chicago, IL
Using the oven is super easy to get started. The app is a little slow but overall not terrible. Cooks quickly and accurately so on abilities alone it gets high marks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Exceeds my expectations!
on May 25, 2022
Posted by: Cool Ken
from Newtown, CT
I have the oven for almost two months and enjoy learning and using its numerous features.
The control touch screen is intuitive to operate. The Wi-Fi connection was easy to install and the app performs very well on my iPhone and iWatch - amazing! Love the camera on the top oven. BUT there was one glaring omission that I cannot understand was neglected - there is no Operation Manual. I still have yet to learn how "Steam Cleaning" functions and some other setting. It would be nice to know when to use the Convection setting instead of Air Fryer for specific foods. This is all left to trial and error and frustration.
The control touch screen is intuitive to operate. The Wi-Fi connection was easy to install and the app performs very well on my iPhone and iWatch - amazing! Love the camera on the top oven. BUT there was one glaring omission that I cannot understand was neglected - there is no Operation Manual. I still have yet to learn how "Steam Cleaning" functions and some other setting. It would be nice to know when to use the Convection setting instead of Air Fryer for specific foods. This is all left to trial and error and frustration.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and notifies you at each step
on June 5, 2022
Posted by: Franky
from West Seneca, New York
Really enjoy using the oven and with the notifications almost makes it error free.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome
on June 10, 2022
Posted by: Wyoming
from Cowley wy
Love it. Thinking of switching all my appliances to cafe brand
Written by a customer while visiting cafeappliances.com