Customer reviews from cafeappliances.com
Caf - 30" Built-In Single Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Matte White
Average customer rating
4.4
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
138
4 Stars
26
3 Stars
12
2 Stars
7
1 Star
9
88%of customers recommend this product.
(
122 out of
139)
Customer Reviews for Caf - 30" Built-In Single Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Matte White
Customer Rating
5
Multi-function oven
on November 2, 2021
Posted by: Yuppie
from Lakewood Ranch, FL
Convection oven plus dehydrator plus air fryer! I connected mine to my Apple watch and the watch "dings" when the oven is done.....very nice feature when I am not in the immediate kitchen area.
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, November 3, 2021
Hello - Thanks for the review. We couldn't be happier that you're enjoying your new wall oven and its many smart features. Thanks so much for choosing Café! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Thrilled to have a wonderful new working oven!!
on September 29, 2021
Posted by: shein
from Phoenix, AZ
I needed a new oven and was remodeling our kitchen. The designer I was working with recommended this product as it had lots of bells and whistles we were looking for. The computerized system is easy to work and we have enjoyed having a calibrated oven again.
I would recommend this to a friend!
Response from cafeappliances.comBy John@CAFE, Cafe Appliances, September 30, 2021
Thanks so much for choosing Cafe! You must have a very smart designer to recommend such a wonderful oven. We hope you're enjoying the oven and getting to know the ins an outs. Our bell has to be the in-oven camera! Let us know if you have any questions. - John@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on September 28, 2021
Posted by: Suz68
from Omaha
Beautiful appliance, love the matte white, cooking features, very nice!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Oven fan will not turn off
on August 4, 2021
Posted by: jaely
from Kissimmee, FL
I purchased the new oven and the first time I tried the broil option the fan won’t stop running. We turned off the breaker but after turning it back up the fall is still going. I will have to leave the breaker off until GE responds to this issue.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, August 6, 2021
Oh, dear! We hate to hear that your wall oven's fan isn't working properly and are surprised this would happen to a new unit. We can understand how disappointing this must be and we truly do apologize for any inconvenience this may have caused. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
All the best. -Mikayla@Cafe
All the best. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Overall a good oven...but
on August 3, 2021
Posted by: Maddog
from Massachusetts
Recent software update changed the clock face by adding wallpaper mountain scene to replace previous black background.
The new background has made the clock much more difficult to see from any distance over five feet. Worse, it can't be removed!
If Cafe wants to saddle us with someone else's idea of a beautiful background, that's its prerogative, but it should also add a settings option, for those of us who think otherwise, to remove it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simply the best!!
on July 4, 2021
Posted by: Sage
from Texas
I love all of its digital features. Touch screen is so
classy looking with its golden bronze/ copper hardware. Oven really works amazing & baking is so much fun this time as it does have a livestream camera on the inside.
Also bought together with refrigerator, dishwasher, the microwave will be delivered this month ! They all looked great in my modern farmhouse kitchen. Yes they’re expensive but it’s worth every penny.
classy looking with its golden bronze/ copper hardware. Oven really works amazing & baking is so much fun this time as it does have a livestream camera on the inside.
Also bought together with refrigerator, dishwasher, the microwave will be delivered this month ! They all looked great in my modern farmhouse kitchen. Yes they’re expensive but it’s worth every penny.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Piece of junk
on June 6, 2021
Posted by: KJmia
from Texas
This oven is not worth the money. It arrived at my new construction home without a door handle, a warranty card or an instruction manual. The only features which work on this oven are bake, convection bake and broil. Every other function posts a "Connect for the latest smart features" screen which cannot be bypassed. The SmartHQ app is unworkable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, June 8, 2021
Hi there, we truly appreciate you choosing this wall oven for your new home and taking the time to share your review! We are terribly sorry to hear that your oven arrived without a handle, warranty, and installation manuals. We are also very sorry that you are having trouble accessing the different cooking modes and using the SmartHQ app to initiate advanced cooking features. This certainly isn't the experience that we wish for you and we would love to offer you some guidance in this.
The standard door handle for this model is the Café Stainless handle. However, you also have the option of choosing the Brushed Bronze, Black, Copper accessory handles to personalize your look. This custom hardware is ordered through your dealer and we recommend that you to reach out to your dealer to address your concerns.
If you haven't accessed these guides already, you can view and download your Use and Care Manual, which provides warranty information on page 26, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000791-1.pdf.
You can find guidance on using your oven's cooking and broiling modes as well as accessing the specialty cooking modes on pages 12-15 of your manual. For guidance and assistance on using the SmartHQ app with your oven, please feel free to reach out to our Connected Home Support Team by calling 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or emailing connected@help.geappliances.com and they will be more than happy to help.
We truly value your feedback and have shared it with our design team for improvement. We are hopeful that this information helps to improve your experience and are glad to have you in the Café Appliances family. Keep in touch! -Eliza@Café
The standard door handle for this model is the Café Stainless handle. However, you also have the option of choosing the Brushed Bronze, Black, Copper accessory handles to personalize your look. This custom hardware is ordered through your dealer and we recommend that you to reach out to your dealer to address your concerns.
If you haven't accessed these guides already, you can view and download your Use and Care Manual, which provides warranty information on page 26, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000791-1.pdf.
You can find guidance on using your oven's cooking and broiling modes as well as accessing the specialty cooking modes on pages 12-15 of your manual. For guidance and assistance on using the SmartHQ app with your oven, please feel free to reach out to our Connected Home Support Team by calling 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or emailing connected@help.geappliances.com and they will be more than happy to help.
We truly value your feedback and have shared it with our design team for improvement. We are hopeful that this information helps to improve your experience and are glad to have you in the Café Appliances family. Keep in touch! -Eliza@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!!
on May 13, 2021
Posted by: Dindy63
from Lancaster, PA
I did air fry in it super awesome!
And it is so quiet compared to my old one!
And it is so quiet compared to my old one!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com