Upon completion of set up (small office network) - it works perfectly- I did have to call customer service to help complete set up of the scan to email feature, but otherwise- great machine for the price
Little trouble getting it to be recognized by new computer could be a little easier to start it up, try Scanner works great. Seems like it should be a little more intuitive. Two sided documents need to flip page for other side.
Took over 6 hours to install/setup with Windows 10, including 1hour w our IT company. Subsequent 1/2+ hour with HP tech support. My confidence in the quality of this product is low.
We are a small/medium size business that prints approximately 27,000 pages per month. This printer works for what we need, but the quality doesn't match the price. When printing several pages, the toner leaves marks on the whole page. When scanning, the feeder gets stuck often. The paper tray that comes with it does not fit a whole ream of paper, and it does not alert you when it's empty. We won't be getting this one again.
[This review was collected as part of a promotion.] We started it as a small office of 2 people on the 426 mfp. After 3 years, we outgrew our high end home printer and needed to move to the pro series. We should have done it sooner!!! Much better in every aspect.