This printer is incredibly difficult to set up. It goes through the drivers and setup but will not print. Used the tools to troubleshoot, spoke to support and it took forever to fix the issue.
I am a scientist and writer. I use my HP printers to produce statistical graphs and drawings using the GL/2 graphics language, as well as scans, photographs, and .pdf and .odt documents and books for publishing, newspaper articles, and email blogs. Often I run off dozens of double-sided articles for mass mailings. I also use my M406dn to print out interesting newspaper articles. For 20 years I have used HP printers in my engineering business and my writing. The M406dn is by far the fastest, best one so far!
I have never had such issues with a printer series. We have purchased a 404n and 406dn in the last couple of months and from the beginning, neither of them has worked correctly. I have spent upwards of 3 hours on the phone with HP. It seems there is some incompatability with the firmware and driver that HP has loaded on this series. Now it is hit and miss trying to find a driver to work with the new firmware upgrade. No one has time for this! HP get your act together!! These little desktop printers should be a no brainer.