Customer reviews from Razor USA
Razor - Hovertrax Prizma Self Balancing Scooter - Black
Average customer rating
4.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
25
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Razor - Hovertrax Prizma Self Balancing Scooter - Black
Customer Rating
5
Great product
on January 15, 2021
Posted by: Bobybrown
All is great, the kid is satisfied. Will recommend
I would recommend this to a friend!
Written by a customer while visiting Razor USA
Posted by: Anonymous
from Utah
Verified Purchase:Yes
My daughter loves it! It’s easy, simple, and SAFE. It doesn’t have buttons you have to press to move around. It simply uses the weight of your body in the direction you put it in. Which is how I think they SHOULD be. I love the training mode feature! Which makes it even easier to learn. My daughter picked it up within seconds. It’s also EXTREMELY quiet. Which my husband, the dogs, and I absolutely love when she is riding it in the house!
I would recommend this to a friend!
Written by a customer while visiting Razor USA
Customer Rating
5
So much fun
on February 16, 2021
Posted by: Doodle
from Arizona,AZ
I got this for christmas and i love it so much it is so fun and the led lights are amazing
Written by a customer while visiting Razor USA
Customer Rating
4
Lots of fun!
on July 8, 2021
Posted by: MamaBee
from Atlanta
I recently purchased 2 of these for my daughters who are 42& 45 lbs, and about 4 days after purchasing they started to make creaking sounds. I don’t know if that’s normal or not, but I was concerned about them being damaged so soon. They love them and have lots of fun on them. Only took them 2 days to really get the hang of it. I would definitely recommend but I would like to know if the creaking noises are normal from the manufacturer.
I would recommend this to a friend!
Response from Razor USABy Customer Support, July 8, 2021
Thank you for your review on our product. We'd like to assist you with your questions for your Razor rides. Please reach out to our Support team M-F 8 am to 5 pm PST at 866-467-2967 for assistance.
Written by a customer while visiting Razor USA
Customer Rating
1
Useless
on December 23, 2021
Posted by: how
from Campbell, CA
It just lasted for a few days before it would just start beeping constantly after powering on. Calibrating does not help. Tried to contact customer support, but did not get a response. I even replaced the PC boards and calibrated again, but it keeps beeping.
I guess I will have to buy a new hoverboard, which will definitely not be a Razor.
No, I would not recommend this to a friend.
Written by a customer while visiting Razor USA
Customer Rating
1
2 of 2 boards fail in 2 months of purchase
on February 22, 2023
Posted by: Jon
Kids received 2 Hovertrax Prizmas for Christmas. Today both failed. Both board half light stuck on, on half the board. One even has a wheel that won’t stop spinning. Cannot force them to shutdown with hood of power button. Seems to be a safety issue. Hopefully the batteries just drain. Typically trust the Razor brand, needless to say, that is no longer the case.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, February 27, 2023
We are sorry to hear your Hovertrax are not working properly. Please reach out to our support team at 866-467-2967 for assistance, M- F 8 am to 5 pm.
Written by a customer while visiting Razor USA