Customer reviews from frigidaire.com
Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Average customer rating
4.3
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
208
4 Stars
89
3 Stars
31
2 Stars
13
1 Star
14
Customer Reviews for Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Customer Rating
1
on January 30, 2022
Posted by: Gunner ate
[This review was collected as part of a promotion.] Why donuts it keeps the ice bin full
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2022
Hey, Gunner ate! Thanks for reaching out to us.
We're a little unsure of your review and would be happy to discuss a little bit more in detail of your question. Please look for an email from us shortly. ~Courtney
We're a little unsure of your review and would be happy to discuss a little bit more in detail of your question. Please look for an email from us shortly. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
SIDE BY SIDE
on February 15, 2022
Posted by: PUDGE 1
MY WIFE AND I FOUND SOME THINGS THAT CAN BE MADE A LITTLE SMARTER. THE WATER AND ICE LIGHT IS EITHER ON OR OFF, IT WOULD ABE BETTER IF YOU IF YOU HAD THE OPTION OF PRESSING THE WATER OR ICE A LIGHT WILL GO ON. THE BINS ARE ON THE REFRIGERATOR DOOR ARE VERY FLIMSY IF YOU SHOULD MISTAKENLY DROP THEM OR IF THEY SHOULD FALL OFF THEY WILL EASILY CRACK.( THE COMPANY IS SENDING ME A NEW ONE FOR FREE). WE ALSO FOUND THAT THE ICE SPITS OUT WHEN TAKING ICE, PIECES FALL ON THE FLOOR, ESPESCIALY I SUGGEST THAT YOU USE A WIDE BOWL WHEN TAKING CRUSHED ICE IT SPITS OUT ALL OVER AND SOME FALLS ON THE FLOOR. OTHER WISE IT S SEEMS TO KEEP COLD AND FREEZES WELL. THAT IS WHY I GAVE IT 3 STARS.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, February 16, 2022
Hello, Pudge 1, and thank you so much for leaving us your feedback! Comments such as yours are what help us know exactly what features are wanted so we can continuously improve our appliances to provide the best experience. Feel free to reconnect with us through our Live Chat if you need any updates on your part order or if there are any questions we can assist with! ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud and parts break easily
on April 24, 2022
Posted by: jvrockfn
[This review was collected as part of a promotion.] The cheaply made plastic bins an the doors break easily. It's very noisy when ever it starts up. I would not recommend this.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 26, 2022
Hello, jvrockfn! We are not pleased to learn the refrigerator doesn't meet your expectations. Your refrigerator is high-efficiency and may introduce unfamiliar sounds which normally indicate the unit is operating properly.
For an explanation of the sounds you may hear, please review page 21 in the Use and Care Guide. Feel free to join us on chat via Frigidare.com if you have any additional concerns. -Bianca
For an explanation of the sounds you may hear, please review page 21 in the Use and Care Guide. Feel free to join us on chat via Frigidare.com if you have any additional concerns. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 10, 2022
Posted by: Dor1
[This review was collected as part of a promotion.] Very satisfied with new refrigerator.... however air filter was not installed when delivered. Had to order one and install myself.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Garbage
on May 20, 2022
Posted by: BrianNorthJersey
Juno don’t buy this product
Response from frigidaire.comBy Christy, Online Outreach Specialist, May 24, 2022
We are sorry to hear that you feel this way and would like the opportunity to understand your concerns and address them with a resolution. Please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. We are happy to help! ~Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on July 7, 2022
Posted by: Skipftw
[This review was collected as part of a promotion.] Keeps my stuff cold!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Seems to have a lot of factory flaws
on October 3, 2022
Posted by: Lori and Pat
[This review was collected as part of a promotion.] I did not know things like this can be wrong with a refrigerator after 40 years of owning them. The 2 bottom drawers hit the door when opening up. (front door all the way open) So basically if you fill the drawer say 70% or more you have to fight to get stuff out. Also leaving marks on the door where they hit (what will that look like in 5 years?). Having issues with freezing in the fridge. Yes, the instruction say this can happen if you block the vents but I find the top shelf can only hold half the shelf size or stuff will freeze. (dont remember reading this when buying..) Not sure where the "vents" are but things freeze in front middle and back of top shelf, anything as low as our eggs or as tall as a a carton of milk freezes. Between those 2 things the actual CU Ft usable is a lot less for a small refrigerator. Never ran into these issues in a fridge. Not so happy with it at this time.
Response from frigidaire.comBy Christy, Online Outreach Specialist, October 4, 2022
Thanks for reaching out, Lori and Pat! We would really like to learn more about what’s happening with your new appliance and see if we can offer some troubleshooting tips that may be helpful.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday through Friday between 8:30 am and 8:00 pm EST so we can work through this one-on-one with you. -Christy
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday through Friday between 8:30 am and 8:00 pm EST so we can work through this one-on-one with you. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 15, 2022
Posted by: Swyoop
[This review was collected as part of a promotion.] For the price this fridge has been great so far. Only complaints is that it froze some drinks even though the temp is at a normal level and the water dispenser is always getting water down the front of the fridge.
Written by a customer while visiting frigidaire.com