Customer reviews from frigidaire.com
Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Average customer rating
4.4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
282
4 Stars
109
3 Stars
32
2 Stars
15
1 Star
14
Customer Reviews for Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Customer Rating
5
Great Refrigerator
on July 14, 2023
Posted by: Mikey 2266
[This review was collected as part of a promotion.] After 6 years years of a sub par refrigerator it is Heaven to have a appliance that performs as it should.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire counter depth
on July 15, 2023
Posted by: Rodie1
[This review was collected as part of a promotion.] Fridge is ok for the money, there are several design flaws that should be corrected. It's impossible to get the doors level without the pin grinding on the lower hinge. The vegetable bins in the fridge side cannot be opened unless the door is completely open (over extended beyond center) which is not normal for any fridge I've ever had before.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 17, 2023
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 17, 2023
Posted by: Canon
Keeps food good and cold and lots of ice
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent purchase but many poor designs
on July 18, 2023
Posted by: Griff24
[This review was collected as part of a promotion.] First off the refrigerator is loud. When it dispenses water for the ice maker, you'd swear a 5 hp pump kicked on. Thankfully it only lasts a few seconds each hour. Compressor is also a tick louder than the last fridge we had. So far so good as far as keeping things cool. No issues with the seals around the doors that I can see.
Ice and water dispenser backstops are clunky--not smooth like other models we've had. Not a game changer though.
A big inconvenience is that the pull out drawers only come out about 4 inches before hitting the door. Not a great design. A 12 inch drawer that comes out 4 inches. Imagine your microwave opening 6 inches before hitting the cabinet above. Sure, you can force the door wider and shove the drawer to one side to get it to come out more, but this is an inexcusable flaw that we'll have to live with for 6-8 years every time we want a piece of fruit or to put groceries away. It's worse when the bins are full and heavy, and we already have scuff marks on the door after only owning this for 3 weeks.
A decent product for the price and ultimately the biggest job of a fridge is to keep things cool and consistent, and on that front we can't complain.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 19, 2023
Hello! Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Furthermore, these new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floorplans, may make these sounds more noticeable. Visit https://support.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-Side-by-Side-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great, gets cold…but
on July 19, 2023
Posted by: b2sdad
[This review was collected as part of a promotion.] The refrigerator does what it’s supposed to. Some of my issues are with the ice/water dispenser. When dispensing ice in crushed mode, it tends to send ice chips flying everywhere. The water dispenser tray is very shallow, it fills quickly and drips down the door onto the floor. In addition because it’s stainless steel, it is a fingerprint magnet.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 21, 2023
Posted by: slm0
[This review was collected as part of a promotion.] Overall, I am pleased with the fridge. It looks nice and has plenty of space. My only complaint is that it does in fact show fingerprints and smudges. The front is very hard to clean and make it look flawless.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire frig
on July 24, 2023
Posted by: Silver Frigerator
[This review was collected as part of a promotion.] So far so good!! We have had it about a month- no problems yet
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator Review
on July 24, 2023
Posted by: ChuckieC
[This review was collected as part of a promotion.] This product has been wonderful. I have no issues since installment and would recommend for everyday use.
Written by a customer while visiting frigidaire.com