Customer reviews from frigidaire.com
Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Average customer rating
4.4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
282
4 Stars
109
3 Stars
32
2 Stars
15
1 Star
14
Customer Reviews for Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Customer Rating
4
Ice Marker
on May 7, 2023
Posted by: TeeFig1
[This review was collected as part of a promotion.] Refrigerator was working great and one day the Ice maker just stopped making ice. We’ve tried everything to get it working and no luck.
Written by a customer while visiting frigidaire.com
Customer Rating
4
3 Week Review
on May 7, 2023
Posted by: CN Fridge
[This review was collected as part of a promotion.] So far the fridge has done its job of keeping my food cold or frozen. The light has a slight delay and it can be difficult to open at times but that may be attributed to a good seal. Will try to update as more time passes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter Depth Refrigerator
on May 23, 2023
Posted by: FlowerLady73
[This review was collected as part of a promotion.] Love my new counter depth refrigerator! Was afraid counter depth would have less capacity than standard but it has much more.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wow!
on May 25, 2023
Posted by: Kayzy
[This review was collected as part of a promotion.] My new Refrigerator has updated my life extremely well. I'm in love with the side by side convenience of not having to get on my hands and knees to locate items in the freezer compartment, and having ice and water at my beck and call is a very sweet feature!
Thanks Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Definitely has issues
on May 25, 2023
Posted by: Impressions141
[This review was collected as part of a promotion.] Biggest issue is can’t open door more than halfway when you have a wall next to fridge had to move fridge a good 5” away from wall so door would open to 90 degrees, import to be able to open produce drawers. Second issue is door not self closing as you would expect usually fridges self close if door at say 45 degree open unless you swing door while fully closed it will stop a couple inches from closing fully had many fridges and never had this issue. Although it has gotten a bit better with time so will see on that. The ice maker is LOUD at least double or more than my old fridge same brand? You would think would get quieter with time, but water dispenser does fill glass much faster than old fridge. Would be nice if ice/water dispenser had light come on with operation of both real pain to have to hit light on and remember to shut back off for 30 seconds of use. Also thanks to federal efficiency standards fridge took at least 4 times the time to get down to operating temps old fridge 4 hrs (2011ish maybe) and this new one 2023 took well over 24 hrs but has stayed cool since so time will tell if that aspect affects anything in the future. Overall good basic fridge hopefully will get another 10 plus years with it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 29, 2023
Hello. We want you to know that we thank you for your willingness to share your opinions and for your personal contribution to helping us to better understand and meet our customer needs moving forward. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. Should you require any assistance, please feel free to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great appliance
on May 31, 2023
Posted by: mary9
[This review was collected as part of a promotion.] My Frigidaire is great. It is roomy both on the freezer side and refrigerator side Because of where refrigerator is placed in the kitchen I can not fully open the right door thus unable to open to bottom drawer fully. Also the cube feature for ice works like crushed so some pieces come out small and small ice chips do get on floor.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 22.3 Counter Depth
on May 31, 2023
Posted by: jebgeo
[This review was collected as part of a promotion.] After 6 months with this fridge - so far so good! Even cooling, good ice maker and water flow. No complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Side by side
on June 1, 2023
Posted by: Mission Beach
I like the fridge but the door on the refrigerator side flies open really fast and bangs into the kitchen counter. We tried adjusting the leveling but that didn’t work.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 2, 2023
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com