Customer reviews from frigidaire.com
Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Average customer rating
4.4
(452 Reviews)
Rating breakdown 452 reviews
5 Stars
282
4 Stars
109
3 Stars
32
2 Stars
15
1 Star
14
Customer Reviews for Frigidaire - 22.3 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Silver
Customer Rating
5
More Flair with Frigidaire
on March 31, 2023
Posted by: Frigette
[This review was collected as part of a promotion.] Great purchase! Perfect size for my relatively small kitchen. Easy to follow instructions and plenty of storage for its size. Love having filtered water snd the option of crushed or cubed ice. It performs its functions relatively quiet and is sleek to look at.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 1, 2023
Posted by: Tyler55
[This review was collected as part of a promotion.] High temp light continuously kept going off for about a month unplugged unit let it defrost plugged it back in hasnt done it since other than that it has been a good fridge
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 3, 2023
Hello Valued Consumer,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We never want to see our family unhappy with their experience, so we apologize for the inconvenience that it caused. No worries, here's some information we can check to see if it's going to resolve the issue. Please know that in the event of the internal temperature of the refrigerator rising and staying at a temperature above the safe temp zone for a period of time, the High Temp warning will appear to remind you to check your food. In addition to the indicator, an alarm will sound every 10 seconds until acknowledged. Press any button to clear the warning. The refrigerator will automatically try to cool down to improve the condition. However, if the temperature has not cooled after some time, the warning and alarm will appear again. If the problem continues, please reach out to us via live chat or give us a call at 1-800-374-4432. Monday through Friday, 8:30 am to 8:00 pm EST, to get a further assistance.
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We never want to see our family unhappy with their experience, so we apologize for the inconvenience that it caused. No worries, here's some information we can check to see if it's going to resolve the issue. Please know that in the event of the internal temperature of the refrigerator rising and staying at a temperature above the safe temp zone for a period of time, the High Temp warning will appear to remind you to check your food. In addition to the indicator, an alarm will sound every 10 seconds until acknowledged. Press any button to clear the warning. The refrigerator will automatically try to cool down to improve the condition. However, if the temperature has not cooled after some time, the warning and alarm will appear again. If the problem continues, please reach out to us via live chat or give us a call at 1-800-374-4432. Monday through Friday, 8:30 am to 8:00 pm EST, to get a further assistance.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator…
on April 3, 2023
Posted by: Bee50
[This review was collected as part of a promotion.] Purchased a side by side. It’s beautiful and shelves are well laid out . Only complaint- not a big difference between cubed and crushed ice in this one but overall well worth the purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on April 3, 2023
Posted by: AudiDoody
[This review was collected as part of a promotion.] We love the refrigerator for the most part. One thing I change if I could is the shelves are not infinitely adjustable. The shelves are put at the height someone else decided they like. I want to put the shelves where I like. I want items where I want them not where you want me to want them. The only other item is the water should be chilled coming out of the door. I do like the water filter placement.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely love this fridge
on April 6, 2023
Posted by: Timmy K
[This review was collected as part of a promotion.] Everything is easy to rearrange and operate. Very pleased with the air filter features as well. Our fridge always smells fresh!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 6, 2023
Posted by: Ellen1991
[This review was collected as part of a promotion.] Such a nice fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Freezer door drawer hits on door frame when closing
on April 9, 2023
Posted by: Mjs57
[This review was collected as part of a promotion.] The bottom two drawers in the freezer drawer hit on the door frame when you close the door. Fearing this would dig a hole in the door frame over time, we have removed the bottom two drawers. Consequently, we have less usable space in the freezer that we were supposed to have.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, April 10, 2023
Hello! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my refrigerator!
on April 9, 2023
Posted by: Yerald85
[This review was collected as part of a promotion.] I love my new refrigerator, very useful. Many compartments to keep separate your stuff.
Written by a customer while visiting frigidaire.com