I haven't had it very long, so far the only thing I can think of that knocks it down from 5 stars is that the power button is within the top line of buttons. If you're in the dark you don't know which button to push until you memorize which one it is.
I was using chromebooks for the past several years but they have gotten so expensive and have expiration dates for security updates, I decided to go back to a laptop and couldn't be happier with my purchase. This model is faster than expected with multiple tabs open and various spreadsheets open as well. If you're on the fence about purchasing, don't be. Product delivers as (or more) than promisded.
I bought a HP Pavilion laptop, and it is a fair computer. It is faster than my older laptop, but it has one very problematic issue. It loses the network connection frequently. I have to reset the network connection almost every time I use it. This is very annoying, and I have never experienced this issue with other computers I have owned or used. Requires stopping what I am doing, resetting the network connection (which takes it 5 minutes to begin), and then will work so long as you don't let it time out and go to power saver mode. The other issue with the computer is it has a fingerprint identifier which works less than 50% of the time. Usually have to sign in using my PIN instead of fingerprint.