Customer Reviews for VIZIO - 65" Class P-Series X Quantum LED 4K UHD SmartCast TV
Customer Rating
4
always loved Vizio TVs, this one is a little buggy
on January 3, 2020
Posted by: funky87
from liverpool NY
TV looks amazing, more apps than I'd ever use, but the smart cast is very buggy and I have had to completely unplug the television multiple times since purchasing about a month ago to get the tv to turn on again after it shuts itself down.
otherwise if you avoid using certain features of the television it's quite beautiful and I'm pleased, it's probably just a bug that needs an update
Bought this as an early Christmas gift for myself and man am I happy I did. The only issues I've had was some snapping sounds a couple of times and one time I lost control of the TV and had to unplug power to restore it.
This is the first 4k television I have purchased and I love the quality of the picture. It is outstanding. Pair this TV with a 4K Firestick and you’ve got a great setup. However, I can’t recommend this TV until they fix the glitch because the TV powers on by itself, often! I have 90 days to decide if I want to return the tv, and I hope I don’t have to, because as I said, I love the picture, but the TV was too expensive to keep if it is going to turn itself on every time I leave to house or go to bed.
No, I would not recommend this to a friend.
Response from vizio.comBy VIZIO Customer Service, Customer Service, January 15, 2020
Hello 2Chuck, your television should not turn itself on unless a CEC, remote or voice command is being sent to it. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV us and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Very satisfied, like the features on the remote, great sound
I would recommend this to a friend!
Response from vizio.comBy VIZIO Customer Service, Customer Service, January 15, 2020
Hello Hwmont20, thank you for reviewing your television. From your lower score it appears that you may not be having the best experience with your television. We would love to hear what we can improve with our user experience in the future. If you could update your review or contact our customer support with this information we would appreciate it.