Customer Reviews for VIZIO - 65" Class P-Series X Quantum LED 4K UHD SmartCast TV
Customer Rating
1
Highly suggest you do not buy Vizio
on January 17, 2020
Posted by: Vintagelime
from Oregon
Bought this high price television with what was advertised as all the bells and whistles. Lets just say the whistle wouldn't blow (the tv did though) and the bells were highly overrated. I bought the first one and 2 weeks later had to return it because of various items that would not function including that the picture would not appear anywhere near when bought. The second one still has a good picture but the apps and casting are all JUNK! Tried to airplay multiple times to no success. Also connected it to an Alexis which it was advertised would do and each and everyday after set up it would ad an additional tv to Alexis which disabled the Television use with Alexis until after I would delete the added second one back down to what should have been there in order to make Alexis function with it.
Lastly, I dealt with their support a few times and never found anyone that really had a concept of what this television was supposed to do.
I purchased my Vizio right before Christmas. I love the colors and clarity of the picture screen. It's the best TV I found of 2019 which was not a O-Led TV which are over priced and chances of burn in the screen are not covered under any warranty. Vizio did a fantastic job which no other brand could match price or quality.
Movie look amazing, all you need is the receiver and speakers to complete. It's hard to imagine there are better TVs out there. My absolute favorite feature is one I never heard of, or expected" Watch free" is awesome. Movies, anime, even had a "James bond" channel for a few weeks. Just get it you won't be disappointed.
I started with a lot of problems with this TV right out of the box. The TV operated like a strobe light from the get go. After some calls, there is a procedure to "discharge" the TV and reset it. I followed the procedure and it has now been working for the past 3 weeks. I'll see how it goes from here. Otherwise, the TV is stunning with the picture and color etc.
I would recommend this to a friend!
Response from vizio.comBy VIZIO Customer Service, Customer Service, January 24, 2020
Hello Ron H, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us, and gave us the opportunity to correct this unfortunate situation.
I've been very pleased with my Vizio px65. It has an incredible pictures, allows you fine tune it, and has many nice features with Smart Cast. Only wish it Included Disney + in the Smart Cast options.
I originally bought an M series and was very happy with that then decided to take the leap to the PX and I was absolutely blown out. Movies have never been like this before.
I bought this right before Christmas and the picture is great. You would probably prefer to add a soundbar or sound system because the tv speakers are average at best. I did buy the Vizio 46” soundbar and am very pleased with it. The only negative so far for both the tv and the soundbar are inadequate guides for set up. I have had to call Vizio support for both. The good news is they were very helpful and were able to solve my issues quickly. I would recommend both