Customer reviews from vizio.com
VIZIO - 65" Class P-Series X Quantum LED 4K UHD SmartCast TV
Average customer rating
4.7
(814 Reviews)
Rating breakdown 814 reviews
5 Stars
646
4 Stars
109
3 Stars
27
2 Stars
13
1 Star
19
94%of customers recommend this product.
(
747 out of
791)
Customer Reviews for VIZIO - 65" Class P-Series X Quantum LED 4K UHD SmartCast TV
Customer Rating
5
Perfect for gaming
on December 21, 2021
Posted by: Kurly
from Havasu Lake, Ca
Ive had this for almost two months and without regret.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
2 major issues
on December 1, 2021
Posted by: MurphKXF127
from Tennessee
Bought it about 8 months ago and only if the picture is set on Game, seems like the power supply gets to hot and will shut off on its own and will not turn on until it cools off. Also another issue I have is out of nowhere, I get “No Network Connection”. When I go to system info, it says the wifi signal strength is 100 but will not work. I have other devices twice the distance from my router on 1GB internet go I know it’s not an internet issue. Other than these 2 problems, it’s an overall decent tv that you could buy the cheaper versions and get the same results
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, December 2, 2021
Hello MurphKXF127, sorry to hear you are not having a smooth experience with the power and your network connection. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
Let down
on September 13, 2021
Posted by: Davescobales
from Allentown, Pa
Constant video and audio issues. I have to power down the TV when switching from gaming to streaming devices or else audio doesn't work. I've hard reset the television 6 or 7 times since purchase. TV is a beast when functioning properly but every now and then I'll have to reset it to get it back to working. HDR issues with PS5. 120fps is great. Smartcast is a lot better than previous year but still laggy. Remote control is a waste. Extremely unresponsive. The remote control on the smartcast app is 10xs better. Would not recommend. Hopefully next models are better.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 15, 2021
Hello Davescobales, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great picture
on September 2, 2021
Posted by: Rex l
from Spfld il
Everything I expected and more mmmmmmmmmmmmmmmmmmmm
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
4
Replacement
on August 28, 2021
Posted by: Lorne3
Purchased 23 months ago. Slowly had reboot issues until it did not work at all. Back panel was heat warped 1/4 inch...replaced as safety item. Cheap components--hope this one lasts longer.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Terrible experience
on August 8, 2021
Posted by: Klauf
from SLC, Utah
This tv has been really frustrating. Super slow response times, sometimes it won’t even turn on, or it will turn on and then turn right back off. The smart cast system works like 10% of the time (ie Netflix, Disney+, etc). The remote is clunky.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 9, 2021
Hello Klauf, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great smart cast features
on August 5, 2021
Posted by: Rick Rage
from Cantonment, Florida
[Employee of vizio] Replaced an older Vizio with this new one, no regrets.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Crispy high contrast image!
on August 4, 2021
Posted by: Anonymous
from Houston
I purchased this TV and I truly believe it is one of the best purchases I have made. My second VIZIO TV set and as always full of quality.
I would recommend this to a friend!
Written by a customer while visiting vizio.com