Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Issue with the door
on November 7, 2023
Posted by: Sidd Dishwasher
from California CA
Very crappy product. Inferior material. The inner side is made of plastic. Trays are losing their coating and are getting rusted. It's been 6 months, and my dishwasher door is not closing properly. GE® Dishwasher with Front Controls Model #: GDF510PSR5SS Serial #: FV768848B Install Date: 04/19/2023
Features
1
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, November 8, 2023
Hello - Thank you kindly for taking a moment to connect and share your review. We're sorry to hear about the door not closing properly and for the trays rusting. That is not something we expect to happen at all.
For the best assistance on this, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
This is the worst dishwasher I have ever used. We have had it less than two years and the racks are already rusted. It makes an awful noise during operation and is extremely annoying, especially since we have an open floor plan and you can’t watch TV with the dishwasher running because it’s that much of a distraction. Do bot recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 7, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. -Charlie@GEAppliances
The design of this dishwasher is so ridiculous. The shape of the rack makes it impossible to put anything in it alone and close it without everything falling over. The bottom rack has times so far apart that nothing can stand up except plates. On the top rack, you literally have to fill an entire row of cups if you want them not to fall over when you close it. Whoever designed this clearly has never loaded a dishwasher. Can someone please explain why the middle of the top rack steps up and down like that? Everything falls over. It’s like they focused on making the product with as little materials as possible instead of making it actually work well. Furthermore even for a brand new dishwasher it’s only washing some thing and other things like glass I have to wash by hand.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Response from geappliances.comBy GE Appliances, November 7, 2023
Oh no...
We're so very sorry to hear you're not having the best experience with your dishwasher. We certainly understand how disruptive all this must be and we're here to help!
its pretty loud and retains moisture. It also does not feel very sturdy. But it looks nice.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, November 3, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that the dishwasher is noisier than you prefer, and are concerned with the sturdiness. However, we are pleased to hear that you are happy with the appearance of this model in your kitchen.
If there is excess moisture in your dishwasher, we recommend cracking the dishwasher door once the cycle is complete to let it air dry. Thank you for your review! -Devin@GEAppliances
It's horrible I can't do a quick wash if I interrupt the wash it doesn't work I hate this dishwasher
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 2, 2023
Hi there,
We appreciate you taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that you would prefer a quick wash option, and if you interrupt the wash cycle, it will not complete the cycle. We're happy to provide some guidance.
Opening the door will cause the wash cycle to pause. The dishwasher will beep every minute to remind you to close the door. To restart or resume the cycle, press Start, and close the door within 4 seconds. You can find more information on this on page 7 of the owners manual at the link below:
This model has a 1-hour wash cycle option, and this is the most time efficient cycle this dishwasher offers. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances