Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Cheaply built and noisy dishwasher
on November 13, 2023
Posted by: Fml9
from Tucson, AZ
To summarize- this is a a cheaply built and noisy dishwasher. When it’s not buzzing, it’s just plain loud, with a plastic wash tub and a control panel so poorly built that button pushes distort the control panel to the point of showing gaps. This was installed by our builder as the default option, which is unfortunate. It does do its job in cleaning dishes, which means we won’t replace it just because of its shortcomings any time soon, however, there are better choices out there. The remainder of our GE appliances are quite nice, and appear well built.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 15, 2023
Good afternoon,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher is louder than anticipated and you're less satisfied with the quality of this dishwasher.
We recommend taking a look at the link below for the normal sounds heard during the dishwasher is in use: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any further questions, as we are always here to help! -Charlie@GEAppliances
The dishwasher was included by the builder. 11/2021 move in, barely 2 years used once a day 3-4 times a week, just stopped working yesterday. Tried all the troubleshooting, checked outlet and nothing. Already rushed and pealing on the racks, so loud, takes forever for 1 cycle, doesn't dry dishes, I have to leave it open overnight to dry. It looks and feels flimsy. Don't buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 14, 2023
Hello - Thank you for taking a moment to connect and share your review. We're really sorry to hear about your dishwasher no longer working. That is not something we expect.
We are going to have one of our agents get in touch over email. This way we can collect some additional information and offer guidance. If you don't notice a message soon, we suggest checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
The home builders included this in their package. We would have never purchased this appliance. It feels cheap. The bottom rack constantly becomes unaligned. The dishes and dishwasher is still wet after full cycle and dry with heat.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Good evening,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are not completely satisfied with the quality of the refrigerator, the bottom rack gets out of alignment, and the dishes are still wet once the cycle is complete. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
We recommend reviewing the article at the link below for troubleshooting tips and information on how to enhance the drying performance:
Your dishwasher has a feature called Dry Boost, which is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a Heated Dry option. We recommend selecting this feature when starting the wash cycle. Thank you for your review! -Devin@GEAppliances
This was placed in our new home. We would never have purchased this dishwasher. It feels cheap. The bottom rack is not secure and we have to constantly fix it. It does not fully dry even on high heat. When we open the dishwasher after the cycle has fully completed, the dishes and dishwasher is still wet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Hello,
We appreciate you taking the time to leave a review on your new GE Appliances built-in dishwasher. We are sorry to hear that you are not completely satisfied with the quality of the dishwasher, as well as the drying performance. This particular model has Dry Boost, which is is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a Heated Dry option. We recommend selecting this option to ensure the dishes are thoroughly dry.
Thank you for your review. Please don't hesitate to reach out if you should ever have any questions or concerns. -Devin@GEAppliances