Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,431 Reviews)
Rating breakdown 2,431 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
294
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,008)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Terrible
on August 5, 2021
Posted by: Mazk
from Co
This dishwasher refuses to start. Not exaggerating I have to open it, close it and hit start about 30 times before it will go.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hi there, thank you for bringing this to our attention. We're awfully sorry to hear your dishwasher isn't starting. We can gather how absolutely frustrating this has been for you and we're happy to help.
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
Guy@GEA
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Our dishes never dry
on August 25, 2021
Posted by: Housedreams2021
from Casa grande az
There is good and bad. Good.. size of the baskets. Layout possibilities for dishes.
Bad.. our dishes are never dry. No matter what setting we use they are always wet after any cycle. Such a shame as these came with our brand new hone.
Bad.. our dishes are never dry. No matter what setting we use they are always wet after any cycle. Such a shame as these came with our brand new hone.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 26, 2021
Hi there,
Thank you so much for taking the time to review your dishwasher. We're happy to hear that you like the size of the baskets. We do apologize for the poor drying and can understand your frustration. We'd recommend checking out this troubleshooting article with suggestions on poor drying from dishwashers.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if there's anything that you need! Mike@GEA
Thank you so much for taking the time to review your dishwasher. We're happy to hear that you like the size of the baskets. We do apologize for the poor drying and can understand your frustration. We'd recommend checking out this troubleshooting article with suggestions on poor drying from dishwashers.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if there's anything that you need! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT DISHWASHER, GREAT SERVICE
on September 6, 2021
Posted by: PAULANYBY
from TUCSON AZ
GREAT PRODUCT, GREAT SERVICE. DISHWASHER DOES EXACTLY WHAT THEY SAID IT WILL DO
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very quiet!!
on September 20, 2021
Posted by: Recapps
from Bouse, ID
Extremely quiet. Good capacity. Only complaint is there seems to be a lot of water on the dishes at the end of cycle.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Runs too long
on September 29, 2021
Posted by: Thank
from Thank
Washer runs 4hrs to complete a cycle, doesn’t dry dishes even after the the extended drip time
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 30, 2021
Hey there,
We're sorry to know that your dishwasher runs for a long time and doesn't dry your dishes well. We understand how aggravating that can be and would like to share some troubleshooting tips for you. Check out these articles on poor drying and cycle times.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher - Normal Run Time: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We hope this information is helpful. Stay well. Mike@GEA
We're sorry to know that your dishwasher runs for a long time and doesn't dry your dishes well. We understand how aggravating that can be and would like to share some troubleshooting tips for you. Check out these articles on poor drying and cycle times.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher - Normal Run Time: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
We hope this information is helpful. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on October 15, 2021
Posted by: GinaC44
from Fowler Ca
Purchased a appliance upgrade for our new home and this is the upgrade we received. I have owned several dishwashers and I would never buy this model for myself! I bought a better one for my rental!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hey there, and thanks for taking the time to relate your experience to us. We truly hate to hear you are disappointed with your upgrade, and have concerns over the quality of the model and its drying performance. We know issues like these would be an inconvenience.
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwasher
on October 22, 2021
Posted by: PJB62
from Colorado Springs, CO
Dishwasher doesn’t seem to dry very well and is a bit noisy
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 25, 2021
Hi - Thank you for having purchased a GE dishwasher for your home. We're sorry to hear you have concerns regarding the sound level and dry performance. We do have some suggestions you may find will assist with the drying issues you're having --
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 --
Your model does offer Dry Boost - Normal and High options. If you are not already using one of these options, we would recommend doing so to improve the drying function. We will also pass your concerns along to our product team. We hope this helps. -- Vikki@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 --
Your model does offer Dry Boost - Normal and High options. If you are not already using one of these options, we would recommend doing so to improve the drying function. We will also pass your concerns along to our product team. We hope this helps. -- Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
awful reliability
on October 23, 2021
Posted by: elowder
from raleigh, nc
2 years in, 2 racks ruined and dead drain pump. possibly the worst appliance we have ever owned.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 26, 2021
Hi - Thank you for sharing your thoughts on your dishwasher. We are really sorry to hear about the difficulties you have had with the racks and drain pump. We have reached out to you via email to gather additional information. Please respond at your earliest convenience. Kind Regards@ GEA
Written by a customer while visiting geappliances.com