While it cleans well, the bottom rack is extremely cheap - it constantly falls off the track. Overall disappointed, mostly because it does not feel like the 'upgraded' appliance we paid for.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 29, 2024
We are sorry that this dishwasher has not lived up to your expectations due to the quality of the unit. Your feedback is extremely important to us, as we're always looking for new ways to improve our products.
Product cleans dishes OK. The bottom tray slides off its tracks too easily. Very cheaply made. Unit would have been noisier but installer saved the insulation from previous dishwasher and wrapped this one which dampened the noise appreciably.
I would recommend this to a friend!
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 28, 2024
We appreciate your valuable feedback. We are happy that this dishwasher is operating as designed, and we will be sure to pass these comments regarding the bottom rack sliding off of the tracks along to our design teams for review. Thank you for choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come!
Dishwasher is loud and doesn’t clean dishes. Dishes need to be scrubbed after cleaning
Response from geappliances.comBy Charlie, GE_Appliances, February 27, 2024
We're sorry to hear that your dishes are not getting clean, and we recommend taking a look at the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
Please take a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the noise is louder, we suggest scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
So far not so good already. The bottom rack is too small and does not stay on the track. That's not something that should be overlooked. If it's that simple and overlooked, then I wonder what else has been overlooked.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 27, 2024
We are so sorry to hear that your dishwasher lower rack keeps falling off. The below video link describes how to adjust a lower rack in a dishwasher, so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40