I’m disappointed in the condition of my dishwasher racks being rusted and leaving stains on my cups. This machine is not that old and should not be rusting like this already.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Diego, GE_Appliances, May 6, 2026
We want to help you with your dishwasher racks getting rusted. We are going to reach out via email to gather more information. Please reply at your earliest convenience.
The dishwasher racks are pretty much new. We just bought our home and it the washer racks are already rusted. This is just so frustrating and disappointing. We've been in a out home for 2 years and the dishwasher racks are already rusted. Poor quality.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, April 28, 2026
We want to get more information from you about your dishwasher. We will be reaching out to you via email soon. Please contact us back when you are able.
This dishwasher was installed in our new Lennar home. We also had it in the rental we were in prior to buying our own home in the same development. It cleans okay. That’s all I can say that’s good. It’s flimsy, one of the prongs is already loose and flopping. It’s not well put together. My grown son called it “a toy”. The inside gets a white film on it from the hard water. Have to rinse it out with white vinegar. It came with the house. I would never buy this unit if I had a choice.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 24, 2026
We'd like to offer tips for removing the white residue from the interior and offer assistance with the prong.
The white film or residue you are noticing can be caused by phosphate-free dishwasher detergent. Detergents without phosphates can potentially leave a white film on glassware and other items, even the tub itself. This white film is most often observed in hard water areas. We recommend checking out our full removal guide here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16245.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you are experiencing any issues with a part of the dishwasher, we recommend scheduling an appointment with one our Bodewell technicians. To make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Several in our neighborhood were installed with these dishwashers. My racks are rusting top And bottom.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sarah, GE_Appliances, April 22, 2026
We’d like to address the issue you’re having with the racks rusting. We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can assist.
Capacity is only thing going for it. Falls off track, 8/10 times doesn’t start when hit start. And half the time it will not close
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, April 22, 2026
We’re glad you appreciate the dishwasher’s capacity, and we’d like to address the issues you’re having. Regarding the racks coming off the tracks, we recommend ensuring there’s no visible damage to the track or rollers and following the loading tips that are available starting on page 11 of the manual; that’s linked here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
For the issue with the door not always closing, we suggest making sure nothing is physically blocking the door from closing and there’s no visible damage to the latch.
The issue with the door not always closing may be affecting the dishwasher’s ability to start normally. We recommend disconnecting the dishwasher from power for a couple of minutes before reconnecting, to reset it; this may help with the issue with the unit not starting. Additional tips about what to try when the dishwasher won’t run normally are available on page 21 of the manual.
If you aren’t able to solve these issues with troubleshooting and think service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the dishwasher.
We’ll also be reaching out over email to discuss your situation further. Please respond at your earliest convenience, so we can assist.
Machine itself is good. The dish racks in the other hand are awful. They started rusting after just a few uses.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2026
We'd like to assist with the racks of your dishwasher rusting. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.