Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Rusted racks
on September 14, 2024
Posted by: Gina1787
from Las Vegas, Nevada
My builder put this dishwasher in my home and the racks rusted within the first 4 months , and I don’t use my dishwasher very often . How do they rust so fast
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 16, 2024
We'd like to assist you with your dishwasher racks. For information on causes of rust, please refer to the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
The appliance has some great features however I’ve had multiple issues with it. For starters half the time I’ll run the dishwasher, let the dishes dry and then when it’s time to put everything away either the wash pod door never opened or the pod was barely used so then I have to rerun the dishwasher. It’s a headache and costly to continue having to rerun the appliance. Secondly, my racks are fried!! They’re rusted and pieces are falling off. Definitely don’t recommend.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, September 16, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Washes great but the rack is like peeling off and rusting?! Its absolutely gross! Wife doesnt even want to use it now because if it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, September 16, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Very basic dishwasher. Lower rack does not roll properly. Leaves a film on dishes.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, September 17, 2024
It’s unexpected to hear that your dishwasher isn’t cleaning well, and that your lower rack doesn’t roll properly. We want to help. We suggest checking out the articles below, where you’ll find troubleshooting steps for your lower rack, as well as tips to help you improve wash performance.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
It’s an awesome washer! I love it! I recommend this unit for anyone, it’s perfect and convenient!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, September 26, 2024
We are elated that you are loving your new dishwasher and its ease of use. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come. Happy cleaning!
Have been in my house less than two months...tried using the brand new dishwasher twice...and it does not work. It does not dry the dishes.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2024
We are more than happy to assist you with your new dishwasher. We have provided some drying tips for your dishwasher at the link below. If these tips to not help, service is recommended. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Cleans well. Dries great. Very loud when running. Hard to take bottom rack in and out because wheels are plastic. When bottom rack is fully loaded you have to pick up and push it in.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, September 12, 2024
We are thrilled to hear that you are enjoying your dishwasher and its cleaning and drying capabilities. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the bottom rack along to our product team to review.