Several in our neighborhood were installed with these dishwashers. My racks are rusting top And bottom.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sarah, GE_Appliances, April 22, 2026
We’d like to address the issue you’re having with the racks rusting. We’ll be reaching out over email to discuss this situation with you further. We look forward to hearing back from you, so we can assist.
Capacity is only thing going for it. Falls off track, 8/10 times doesn’t start when hit start. And half the time it will not close
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, April 22, 2026
We’re glad you appreciate the dishwasher’s capacity, and we’d like to address the issues you’re having. Regarding the racks coming off the tracks, we recommend ensuring there’s no visible damage to the track or rollers and following the loading tips that are available starting on page 11 of the manual; that’s linked here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
For the issue with the door not always closing, we suggest making sure nothing is physically blocking the door from closing and there’s no visible damage to the latch.
The issue with the door not always closing may be affecting the dishwasher’s ability to start normally. We recommend disconnecting the dishwasher from power for a couple of minutes before reconnecting, to reset it; this may help with the issue with the unit not starting. Additional tips about what to try when the dishwasher won’t run normally are available on page 21 of the manual.
If you aren’t able to solve these issues with troubleshooting and think service is needed, our Bodewell team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service. A technician would be glad to examine the dishwasher.
We’ll also be reaching out over email to discuss your situation further. Please respond at your earliest convenience, so we can assist.
Machine itself is good. The dish racks in the other hand are awful. They started rusting after just a few uses.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2026
We'd like to assist with the racks of your dishwasher rusting. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Dishwasher works well, but the racks have rusted and broken apart. Now I can’t really load the dishwasher since it can’t hold my dishes.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Diego, GE_Appliances, April 21, 2026
We would like to help you with your dishwasher racks getting rusted. We are going to reach out via email to gather more information. Please, reply at your earliest convenience.
This is the very worst dishwasher I have ever owed in my 47 years of life. It doesn’t clean well and does not dry the dishes at all. Never has since day one. Black mold grows in abundance. Do not buy this model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, April 20, 2026
Troubleshooting tips for issues with items not being cleaned properly can be found on page 19 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. Tips for issues with drying can be found on page 20. Instructions for care and cleaning of the interior and exterior of the unit can be found starting on page 17. If these tips don't resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service
Flimsy and cheap. Honestly can't wait to replace it. Was in the home when we moved in. It doesn't stay on track and buttons on the front are hard to push. If you need a budget friendly option I guess this is fine but I would never buy this or recommend it. Cleans dishes okay.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, April 17, 2026
We'd like to help out with the rack not staying in place and with the control panel being unresponsive. For the buttons, we recommend trying an electronic reset. This can be done by shutting off power at the breaker for 2-3 minutes, then powering it back on.
For the rack not aligning, we recommend checking to see if all of the roller wheels are secure and that none are bent. You will also want to check that your unit is completely level to the ground. You can view additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18931.