Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,352 Reviews)
Rating breakdown 2,352 reviews
5 Stars
873
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
446
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
GE Dishwasher - Don't buy this model
on March 13, 2023
Posted by: Tiff206
This dishwasher came with my new home, I did not make the selection. Looking online at the price, not worth it. I've tried several different dishwashing soaps and I've come to the realization that it's the dishwasher. Doesn't clean good at all and I've had to rewash several times. I always rinse off items prior to even running the dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Zahira@GEA, GE_Appliances, March 14, 2023
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the performance of your dishwasher, we know that can be frustrating. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
As cheap as they come
on March 21, 2023
Posted by: GG Cole
from Jacksonville, FL
Dishes never dry. The basket is poorly made and very flimsy. I don't recommend
No, I would not recommend this to a friend.
Response from geappliances.comBy GE Appliances, March 22, 2023
Greetings - Thank you so much for sharing your review. We appreciate it a lot.
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
poorly built
on April 25, 2023
Posted by: zonderman
from FL
Feels like going to break. Materials are light weight. Door does not close well. Very noist.
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, April 26, 2023
Hi,
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
RUSTING THROUGH IN 3 YEARS
on June 5, 2023
Posted by: Lindajane63
from Jensen Beach Florida
This should not be rusting through in just 3 1/2 years!!
I need a new rack!!
DO NOT BUY THIS DISHWASHER!!
I need a new rack!!
DO NOT BUY THIS DISHWASHER!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 7, 2023
Hello there,
We are so sorry to hear that your racks are rusting. This is certainly not the experience we wish our consumers to have.
To remove the rust stains we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
However, the replacement upper and lower racks for your dishwasher can be purchased directly from our parts website at the link below:
https://www.geapplianceparts.com/store/parts/assembly/GDF510PSM0SS
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We are so sorry to hear that your racks are rusting. This is certainly not the experience we wish our consumers to have.
To remove the rust stains we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
However, the replacement upper and lower racks for your dishwasher can be purchased directly from our parts website at the link below:
https://www.geapplianceparts.com/store/parts/assembly/GDF510PSM0SS
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on December 15, 2023
Posted by: Quis
This product broke after 1 year of use. The door to the dishwasher was very cheap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 22, 2023
Hello - Thank you so much for connecting and sharing your experience. We're sorry to hear about the door having issues so soon. That is never the experience we want or expect.
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on April 23, 2024
Posted by: Boston57
from Ave Maria Florida
Terrible terrible terrible terrible terrible terrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 25, 2024
We appreciate you taking a moment to share your feedback on this dishwasher. If you are noticing any issues, we suggest getting one of our approved technicians out to diagnose and help get them resolved. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Purchase - Rusting Badly
on April 27, 2024
Posted by: ekemps
from Tampa, FL
I purchased this unit with my new construction townhouse less than three years ago, and both racks began to rust after only 9 months of usage. It's now at the point where both racks are almost 100% rusted, and the dishwasher has only been used once or twice a week (we hand-wash most of our dishes). We are very disappointed with the quality of this unit and wouldn't recommend this product to anyone. There seem to be way better brands/dishwashers out on the market for a similar price, so please don't make the same mistake we did.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 30, 2024
We're sorry to hear that your dishwasher racks are rusted. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible. Rusted. 0/10 Recommend.
on July 6, 2024
Posted by: Avoid at all Costs
Terrible. If I could give zero stars, I would. Our silverware is rusted. Our dishes come out still dirty. We’ve broken multiple plates because the bottom rack has never rolled so it constantly falls off the “track” leading to the plates falling and clanking. The bottom rack is rusted out. Top rack is starting to follow suit. We moved into our new build house 6/29/22, and this builder-grade dishwasher didn’t even last 2 years before rusting out, and it just keeps getting worse. Unfortunately, it is just what came with the house. Terrible. Do not buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 9, 2024
We would like to help with your racks. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com