Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4 out of 5
3.4
(2,497 Reviews)
Open Ratings Snapshot
Rating breakdown 2,497 reviews
5 Stars
918
4 Stars
444
3 Stars
338
2 Stars
310
1 Star
487
56%of customers recommend this product. 
(
1,151 out of 2,052
)
Best Buy Privacy Policy
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1 out of 5
1
Poor quanlity
on October 9, 2025
Posted by: JRW25
from Venice, FL
This appliance already installed in our new construction townhome. It is loud and seems to take forever to run a cycle. Now it will not turn on without several tries of opening the door and shutting to restart. Plan to replace this. We blame the builder for putting in, what we think is the cheapest they could find. Will not purchase a GE product.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesOctober 9, 2025
We'd like to assist with the operation of your dishwasher. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Rusting on racks
on October 16, 2025
Posted by: RAP79
from Kyle texas
We have only had this about 3 years in our brand new house and we have rusting on the racks.
Response from geappliances.comBy JonathonGE_AppliancesOctober 17, 2025
We want to help with the racks rusting. We're going to be reaching out over email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Poor Interior Quality And Poor Installation
on October 18, 2025
Posted by: Saharii
from Berryville VA
[This review was collected as part of a promotion.] interior is very poor quality. All the tires are almost easily detached during moving the tray inside out. Installation was very poor. All the Rubber belt part is very poorly installed my wood floor is popped out. Alot of leaking. Not happy with this purchase
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
3 out of 5
3
Value
4 out of 5
4
Response from geappliances.comBy TierraGE_AppliancesOctober 20, 2025
We'd like to assist with the operation of your dishwasher racks and the leaking. Hard water and detergent residue can cause dishwasher racks to stick or not pull in and out properly. Using a rinse agent can help minimize the build-up of detergent and hard water minerals on your dishes and the interior of the unit. Also, using high quality detergents such as Cascade Platinum, ActionPacs, or Finish Quantum Automatic Dishwashing Detergent can help as well.
We recommend referring to the following article for further guidance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988

Your dishwasher’s door gasket lines the inside perimeter of your dishwasher door, creating a watertight seal. A leak coming from underneath or around the dishwasher door may be due to a damaged or worn-out gasket that’s not sealing properly. You mentioned that it isn't installed properly. Inspect the gasket: if you notice any tears, cuts, or wear, it likely needs to be replaced. For more information on leaking, see here:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-leaking

If the suggestions provided don't seem to help, schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Terrible
on October 20, 2025
Posted by: Girl00e
[This review was collected as part of a promotion.] Takes forever, and doesn't even clean anything. It left an awful residue and I ended up needing to hand wash everything all over. Also leaves everything soaking wet despite having a "dry cycle." Spend a little more money and get something that works.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy AdrianGE_AppliancesOctober 22, 2025
We would like to provide you with some assistance with your dishwasher drying and the grit/residue you're experiencing. You will need to ensure that the water entering the dishwasher is between 120 and 140 degrees Fahrenheit for best wash and dry performance. Run the faucet closest to the dishwasher prior to starting the dishwasher to purge cold water from the hot water line. We also recommend using a rinse aid to help with the drying of dishware, as rinse aids prevent spots on glasses and promote drying by causing water to sheet off of dishware and glassware.

We have provided some additional troubleshooting tips for poor drying in your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451

We have also provided some tips to help with the residue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935

If the tips provided above do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Not so good
on October 22, 2025
Posted by: Julie owner
from Sedro Woolley, WA
[This review was collected as part of a promotion.] The unit has terrible wheels on the track for bottom rack. Constantly getting oof track.
The unit doesn’t pause when I need to add more items after initial start. The unit doesn’t pause dis loud. The unit does not dry dishes well.
I do not like the product at all.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy DiegoGE_AppliancesOctober 23, 2025
We want to help you with your dishwasher's not pausing sound level and drying performance. To pause your unit, we recommend slowly opening the door. Opening the door will cause the wash cycle to pause (the dishwasher will beep every minute to remind you to close the door) To restart or resume the cycle, press Start and close the door within 4 seconds.

To help you with the sound level and drying performance of your unit, we recommend making sure you are loading your items properly. To do so, you can follow the instructions in page 11 to 15 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf

You can find additional tips in page 19 and 20 of the owner's manual as well.

If your issues persist after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm

We are going to share your comments regarding the bottom rack wheels with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Terrible
on October 30, 2025
Posted by: Lucindia
It’s terrible . Does not clean dishes a waste of electricity
Response from geappliances.comBy DonGE_AppliancesOctober 30, 2025
We'd like to assist with your new dishwasher's cleaning performance. It's important that you use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent to ensure the best detergent performance. Additionally, you'll want to make sure your dishes are being loaded properly to ensure the large dishware does not block the detergent dispenser or the wash arms. We recommend you review the "Loading" section on pages 11-15 here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf - If this doesn't prove helpful, you can find additional tips in the "Dishes and flatware not clean" section on pg. 19 of the Owner's Manual.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Awful appliance
on January 1, 2026
Posted by: Yellowandbluemakegreen
from Florida
This product was extremely poorly constructed and the bottom section is very difficult to pull out and push in.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Response from geappliances.comBy DonGE_AppliancesJanuary 6, 2026
We'd like to assist with your dishwasher's lower rack being difficult to pull out. The most common cause of the rack being hard to remove is either a hard water mineral build-up or a build-up of detergent residue. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly. Using a rinse agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. Additionally, you'll want to use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. You can click here to find additional methods to help remove the mineral/detergent build-up in your unit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Avoid This Model.
on January 5, 2026
Posted by: Dish washing Papa
from California
Washer is barely 2 years old and has died. It has limited washing cycles. Another negative is just how loud this dishwasher is compared to other models in the same price range. The controls are not intuitive and limit selections. The capacity is also on the lower side because of the tray configuration. Also had to replace a rusted out tray in the first year of use (was covered by warranty) The only positive I can think of is the power consumption, outside of the heating element it is fair where energy consumption us concerned.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy DonGE_AppliancesJanuary 12, 2026
We'd like to assist with your dishwasher not powering on. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
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