Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,431 Reviews)
Rating breakdown 2,431 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
294
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,008)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
This Dishwasher Sucks !
on April 25, 2025
Posted by: Case602
This is not a 600 dollar Dishwasher this thing suck..
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 28, 2025
We're very sorry to hear you're not pleased with your new dishwasher. If there is an issue with the unit or it's not operating properly, please refer to the troubleshooting section of the owner's manual starting with page 19. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusting Bad
on April 27, 2025
Posted by: Lee355
Bottom and top racks are rusting horribly. I looked and I see there is no replacement
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, April 29, 2025
We'd like to lend a hand with your dishwasher racks rusting. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dish washer I've ever used!
on June 23, 2025
Posted by: Anonymous
from Casa Grande, AZ
Worst dish washer I've ever used!
There are many issues.
To start it does not clean dishes very well, even when functioning properly.
This dish washer latch system has major mechanical issues, it does not stay closed so it will not complete a cycle witout personal modification. Whoever took part in design or approval or distribution of this latch mechanism should be ashamed.
The electrical boards on these washers also frequently go bad, giving customers a myriad of issues to trouble shoot when their washers go bad.
The lower spray arm on my washer also melted and flew off during a cycle when the washer was less than two years old.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 27, 2025
We want to help out with your dishwasher not cleaning well and with the door issues you are noticing.
The most important factor when it comes to the cleaning performance is the temperature of your inlet water. We recommend making sure it is reaching 120 degrees F minimum. This helps with dissolving detergent and removing food stains. You can also check your water pressure, very low water pressure keeps the dishwasher from filling or filling enough. The water pressure needs to be between 20 to 120 PSI.
We recommend checking through the article below for additional troubleshooting tips that can be incredibly helpful.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As for the door mechanism, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
The most important factor when it comes to the cleaning performance is the temperature of your inlet water. We recommend making sure it is reaching 120 degrees F minimum. This helps with dissolving detergent and removing food stains. You can also check your water pressure, very low water pressure keeps the dishwasher from filling or filling enough. The water pressure needs to be between 20 to 120 PSI.
We recommend checking through the article below for additional troubleshooting tips that can be incredibly helpful.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As for the door mechanism, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy!
on August 5, 2025
Posted by: DisappointedOwner01
from California
This dishwasher came brand new with my home. Within 1 year, the top and bottom dishwasher racks rusted. The dishwasher rack is not safe to use, and the coating on the racks comes off. Do not buy this dishwasher! Photos attached are current condition.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, August 12, 2025
We'd like to help you with your dishwasher racks. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor rack material
on August 12, 2025
Posted by: Cslade12
from Palm Bay FL
After a couple months of use the rack plastic material start coming off and now the racks are rusting
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, August 18, 2025
We'd like to help you with your rack. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good enough
on August 21, 2025
Posted by: Appl1968
Pretty good. It has had some trouble draining, leaves water at the bottom
Written by a customer while visiting geappliances.com
Customer Rating
2
Smelly
on June 25, 2022
Posted by: Cs88
I don’t even know if it’s clean. It’s all plastic inside and out. Came with the house. It’s smelly makes the dishes smell like chemicals. I’ve ran it a few times, thoroughly cleaned it. Idk what’s up with it it’s the plastic on the inside I believe.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , June 27, 2022
Hello- Thanks so much for reaching out. We are happy to help! Odors associated with new appliances are normal. The processes used during manufacturing often may leave a "newness" odor that may not dissipate until after several washing cycles. This condition is completely normal. You can alleviate this condition by running the dishwasher through several cycles using detergent. If you continue to have issues, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dish washer doesn't work
on May 24, 2022
Posted by: Anonymous
from NOBLESVILLE, IN
Installed dish washer in new house - went to turn it on and it doesn't work. Called GE and they can't get anyone out to even look at it until next month.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 26, 2022
Hi there, and thanks for reporting this situation to us. We truly hate to hear the dishwasher in your new house isn’t working – we know how frustrating this must be, especially when you need to wait for service. This isn’t the experience we want for you, and we regret any inconvenience this has caused.
After reviewing our system, we do see your service appointment pending. We are confident the dishwasher will serve your needs well once this issue has been addressed, and we’ll let our team know of your experience for review. If you wanted to try any troubleshooting in the meantime, checking the fuse or circuit breaker to make sure enough power is reaching the unit, and the control panel to make sure it isn’t locked, can sometimes help when the dishwasher isn’t running at all. We have more troubleshooting tips starting on page 19 of the manual; if that may help, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Going forward we will work to earn your trust in our brand. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
After reviewing our system, we do see your service appointment pending. We are confident the dishwasher will serve your needs well once this issue has been addressed, and we’ll let our team know of your experience for review. If you wanted to try any troubleshooting in the meantime, checking the fuse or circuit breaker to make sure enough power is reaching the unit, and the control panel to make sure it isn’t locked, can sometimes help when the dishwasher isn’t running at all. We have more troubleshooting tips starting on page 19 of the manual; if that may help, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Going forward we will work to earn your trust in our brand. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com