Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,432 Reviews)
Rating breakdown 2,432 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
295
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,008)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
GE appliance review!
on August 25, 2023
Posted by: Dishwasher dandy
from Las Vegas
Works great. GE usually does. We try to buy GE when ever we can afford it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy!
on August 25, 2023
Posted by: Barb Milian
from Lakewood Ranch, FL
This mediocre dishwasher came with our newly built home as a standard appliance. We’ve had nothing but problems since day 1 stemming from water drainage and overflow /leaking on to my floor. We had a service tech that fixed the leaking part but the drainage is an ongoing problem. Plus it is not very quiet for a newer model.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 29, 2023
Hello - We appreciate you spending some time to connect and share your thoughts on this dishwasher. We're sorry to see that it hasn't been exceeding your expectations. That is not the experience we want or expect.
For the best assistance on this, we are going to share one of our support articles that goes into detail some of the steps you can take to help with the drain. We think it can be pretty helpful. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
For the best assistance on this, we are going to share one of our support articles that goes into detail some of the steps you can take to help with the drain. We think it can be pretty helpful. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Basic DW
on August 25, 2023
Posted by: No99
Seems to be a basic DW, so far it looks to be doing the job.
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Bottom rack falls off.
on August 30, 2023
Posted by: Ddayflips
from Florida
The bottom rack falls off "track" every time you use it. The wheels aren't wide enough to keep the rack in place. Maybe if it had an actual track or wide wheels it would be fine.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 30, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that the lower rack is coming off track. We're happy to provide some guidance!
If your upper or lower racks seem to be squeaking, sticking or are not rolling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue.
Hard Water:
Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For more information, see: Dishwasher Proper Selection and Use of Rinse Agents.
Detergent Residue:
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly.
Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
Dishwasher - White Film on Glassware, Dishware and the Interior:
If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods:
- Dishwasher Cleaner - Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner
- Citric Acid - Follow the instructions below (can be purchased at the local supermarket)
- Pour the citric acid in the detergent cup and close the cover.
- Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher.
- Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly.
- Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.
Note: If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism. If you continue to experience this issue, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that the lower rack is coming off track. We're happy to provide some guidance!
If your upper or lower racks seem to be squeaking, sticking or are not rolling out all the way, the most common cause is either hard water mineral build-up or a build-up of detergent residue.
Hard Water:
Using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the dishwasher. For more information, see: Dishwasher Proper Selection and Use of Rinse Agents.
Detergent Residue:
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick so that they don't roll properly.
Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
Dishwasher - White Film on Glassware, Dishware and the Interior:
If your racks are sticking or not pulling out, before considering service, try cleaning the interior of the dishwasher with one of these methods:
- Dishwasher Cleaner - Use a high quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner
- Citric Acid - Follow the instructions below (can be purchased at the local supermarket)
- Pour the citric acid in the detergent cup and close the cover.
- Place the filmed, but otherwise clean, glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher.
- Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware and dishwasher should come out film free and sparkly.
- Vinegar Rinse - Pour 1 cup of vinegar into the dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year if needed.
Note: If the upper rack is sticking, try pulling rack out from the center, not the side. Pulling the rack out from the side may cause the rack to bind in the slide mechanism. If you continue to experience this issue, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Cheap
on August 31, 2023
Posted by: Eeyor53
This is the cheapest dishwasher I have ever seen! The inside is all plastic and the bottom tray keeps going off the track.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 31, 2023
Hi there! Thank you for taking the time to leave us a review. We are extremely sorry to hear that this dishwasher has not lived up to your expectations when it comes to the quality of this appliance. We definitely understand the importance of the racks staying on track. This is not the consumer experience that we strive for, and we are so sorry. We will be sure to share these comments with our product design team so they can make the necessary improvements. We are honored that you chose GE Appliances for your home, and we hope you are able to enjoy your dishwasher for many years to come. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It's not noisy
on August 31, 2023
Posted by: Jayha64
It doesn't make a lot of noise it works pretty quickly I like it
Written by a customer while visiting geappliances.com
Customer Rating
1
Very bad
on September 1, 2023
Posted by: Balakavi
from Orlando FL
Dishes are not drying as there will be water over all.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 5, 2023
Hello there,
Thank you for taking the time to post this review. We're so sorry you seem to be having issues with your new dishwasher drying the dishes properly. We can certainly understand how disruptive something like this can be and we're more than happy to provide guidance. Please refer to the troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your time. - Tierra@GEA
Thank you for taking the time to post this review. We're so sorry you seem to be having issues with your new dishwasher drying the dishes properly. We can certainly understand how disruptive something like this can be and we're more than happy to provide guidance. Please refer to the troubleshooting tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451#:~:text=If%20your%20dishes%20are%20not,from%20the%20hot%20water%20line.
If the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your time. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good product
on September 2, 2023
Posted by: Joyce2319
from Fresno, TX
Just got installed, looking good. will know more when start using.
Written by a customer while visiting geappliances.com