Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,546 Reviews)
Rating breakdown 2,546 reviews
5 Stars
926
4 Stars
446
3 Stars
343
2 Stars
327
1 Star
504
55%of customers recommend this product.
(
1,158 out of
2,089)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Disappointing
on July 21, 2023
Posted by: erivera
from Crandall, TX
Moving into our new house, filled with brand-new appliances, was an exciting moment for us. Among the first items we wanted to test was the Dishwasher. However, to our disappointment, it didn't live up to our expectations. One major drawback was the lack of easily accessible instructions; we had to go online to find them, and even then, they were not very clear. As a result, using the machine proved challenging.
Furthermore, we noticed that the dishes came out dirty and everything was left wet, which was frustrating. Despite our attempts to troubleshoot the machine, it still didn't perform up to par. Regrettably, we found it to be a below-average Dishwasher overall.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 21, 2023
Hello - Thank you so much for taking a moment to get in touch. We're really sorry to hear that this model hasn't been living up to your expectations. That is never the goal we are aiming for.
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Does a good job cleaning
on July 22, 2023
Posted by: Dishwasher234
The dishwasher is nice and does a good job cleaning but it is hard to pull the bottom drawer in or out or even to align properly before starting the machine.
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 24, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your GE Appliances dishwasher. We value and appreciate your feedback!
We are pleased to hear that that the dishwasher does a great job cleaning as it should. However, we are sorry to hear that the bottom drawer is giving you some trouble. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
We appreciate you taking the time to leave a review on your GE Appliances dishwasher. We value and appreciate your feedback!
We are pleased to hear that that the dishwasher does a great job cleaning as it should. However, we are sorry to hear that the bottom drawer is giving you some trouble. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher or dish washer/not functioning
on July 22, 2023
Posted by: JS313
The product is not what was expected of GE appliance models. The product does an okay job of washing some dishes (varies). However, it fails in functionality as it does not do a seemingly thorough clean as it dispenses water and soap. Now it won't even cut on.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 24, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. We hope you enjoy this fantastic unit for many years to come. If you have any questions please feel free to reach out. -Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. We hope you enjoy this fantastic unit for many years to come. If you have any questions please feel free to reach out. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 22, 2023
Posted by: Olgachervoniuk
from Harrisburg SD
Love this dishwasher dishes looks clean and shiny,
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleaned all the dishes and using little water
on July 23, 2023
Posted by: Momochow
from Fort Worth, TX
Love the dishwasher. Works really well. The only complaint is that it’s kinda loud.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome appliance
on July 24, 2023
Posted by: Lalo76
from Ft. Worth, Tx
Awesome great dishwasher. Quiet and easy to use. .
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It works
on July 28, 2023
Posted by: Rere3
from Yexas
It’s working, doesn’t dry or o just don’t know to use that feature
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on July 28, 2023
Posted by: John1517
from Naples, FL
The dishwasher is very noisy and just has basic features. It’s what came with our new build.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 31, 2023
Greetings - It's nice to hear from you and we appreciate you sharing your thoughts on this dishwasher. We are sorry that this model is a little louder than expected. We know how important it can be to have quiet appliances in the home.
With this in mind, we're going to be taking this feedback and sharing it with the appropriate teams. This way we can analyze and look for ways to make our appliances quieter. We strive to make the best appliances we can and your feedback is essential in us reaching that goal.
Let us know if you have any questions, we've got you covered. - Jonathon@GEA
With this in mind, we're going to be taking this feedback and sharing it with the appropriate teams. This way we can analyze and look for ways to make our appliances quieter. We strive to make the best appliances we can and your feedback is essential in us reaching that goal.
Let us know if you have any questions, we've got you covered. - Jonathon@GEA
Written by a customer while visiting geappliances.com