Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,515 Reviews)
Rating breakdown 2,515 reviews
5 Stars
919
4 Stars
444
3 Stars
342
2 Stars
317
1 Star
493
56%of customers recommend this product.
(
1,151 out of
2,065)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Start-up issues
on July 15, 2023
Posted by: jones21631
from Red Rock, AZ 85145
Dishwasher will not complete a full cycle on any setting on initial start-up in our new home. We live in Red Rock, AZ just outside of Tucson and getting service took multiple calls and a case file from GE Consumer Relations at headquarters to get things moving. We finally have an appointment next week,
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Builder grade at best
on July 15, 2023
Posted by: Bobo1523
from Tampa Fl
This was provided by our builder in a new construction villa. It is very flimsy. The inside is all cheap plastic. The drying cycle doesn't dry and every dish must be hand dried. Inside never dries out so you have dry it as well. We lest our home for 3 weeks and it was still wet when we returned. We will replace as soon as we can afford it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 18, 2023
Hello - Thank you for taking a moment to connect and share your review. We're really sorry to hear that this model hasn't been treating you well.
We're going to be sharing an article that goes over some tips for better drying. Also, we are going to be taking all the feedback you've shared and sending it directly to our product team. This will allow them to review everything and look for improvements we can make going forward. We hope you give us another shot in the future. Here is the link to the article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to be sharing an article that goes over some tips for better drying. Also, we are going to be taking all the feedback you've shared and sending it directly to our product team. This will allow them to review everything and look for improvements we can make going forward. We hope you give us another shot in the future. Here is the link to the article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size
on July 18, 2023
Posted by: JohnnyMac10
from 33955
Great size and efficient. Stainless steel matches our refrigerator and microwave.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Review
on July 18, 2023
Posted by: Mar15
Sometimes the machine didn’t start… even if I reset the command and try again later…
The clean cycle is long, more than two hours…
The clean cycle is long, more than two hours…
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 19, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are experiencing these issues with your appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your feedback!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are sorry to hear that you are experiencing these issues with your appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 19, 2023
Posted by: Rokkee
My Bosch dishwasher is the best. It’s quite & easy to operate. I love setting the delay for after sleep hours& getup & putting away clean dishes.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features & easy operation
on July 19, 2023
Posted by: Rokkee
I love the Daley & washing features. I can program it & go to bed & wake up to clean dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy!
on July 20, 2023
Posted by: Blueymom
from Fort myers FL
Doesn’t run half the time you tell it to start. Often have to run it twice to get my dishes clean and the inside is always wet even after a dry cycle. Only reason we have this is because it is what was installed by the builders of our home and we cannot afford a new one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 20, 2023
Oh no!
We're so very sorry that your new dishwasher isn't working properly. We certainly understand how disruptive something like this can be and we want to help. If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As far as the inside being wet, there are several easy steps you can take to resolve the issue. Please refer to the article here: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If you feel the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes! - Tierra@GEA
We're so very sorry that your new dishwasher isn't working properly. We certainly understand how disruptive something like this can be and we want to help. If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As far as the inside being wet, there are several easy steps you can take to resolve the issue. Please refer to the article here: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If you feel the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on July 21, 2023
Posted by: erivera
from Crandall, TX
Moving into our new house, filled with brand-new appliances, was an exciting moment for us. Among the first items we wanted to test was the Dishwasher. However, to our disappointment, it didn't live up to our expectations. One major drawback was the lack of easily accessible instructions; we had to go online to find them, and even then, they were not very clear. As a result, using the machine proved challenging.
Furthermore, we noticed that the dishes came out dirty and everything was left wet, which was frustrating. Despite our attempts to troubleshoot the machine, it still didn't perform up to par. Regrettably, we found it to be a below-average Dishwasher overall.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 21, 2023
Hello - Thank you so much for taking a moment to get in touch. We're really sorry to hear that this model hasn't been living up to your expectations. That is never the goal we are aiming for.
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com