Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,432 Reviews)
Rating breakdown 2,432 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
295
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,008)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
Effective Operation
on July 11, 2023
Posted by: Chief Ski
Simple and easy to read panel operation yield excellent dishwashing.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful, poor quality.
on July 11, 2023
Posted by: Gcovarelli
from Nokomis, Florida
Absolute worst dishwasher I have ever owned. It is very poor quality and doesn’t even work properly. We have to run the cycle 2-3 times for the dishes to get clean and there’s always soap residue left behind.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 12, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by your dishwasher detergent. Because modern detergent are phosphate-free, they can potentially leave a white film on glassware, other items, and even the dishwasher tub itself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
A white, milky film on glassware, dishware and the interior of the dishwasher can be caused by your dishwasher detergent. Because modern detergent are phosphate-free, they can potentially leave a white film on glassware, other items, and even the dishwasher tub itself.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38935
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
questionable quality of this machine
on July 12, 2023
Posted by: renazantz
Why is there standing water left in the dishwasher, with food and everything, after the drying cycle and then just sits there growing mold, while all the clean dishes are still inside until I can unload? gross. and yes, i clean the trap every wash.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 13, 2023
Hello! Thank you for taking the time to review your review. We are so sorry to hear that you are experiencing standing water with food particles left at the bottom of the tub after your wash cycle is complete. This is not normal operation, and we strongly encourage you to schedule service with a certified technician to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Mrs
on July 12, 2023
Posted by: Kim Hua
It is very good product . Sine I get it never have problems
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on July 14, 2023
Posted by: KP619
from San Diego, CA
Didn’t even last 2 years before it circuited and the repair man said it’s probably best to buy a new unit
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 17, 2023
Hello - Thank you so much for reaching out and sharing your experience. We are really sorry to hear that your dishwasher has circuited out. That is not something we expect to happen at all.
We're going to take this information and share it directly with our product team to review. Also, we are going to have one of our agents get in touch over email to gather some additional information.
We look forward to hearing from you. - Jonathon@GEA
We're going to take this information and share it directly with our product team to review. Also, we are going to have one of our agents get in touch over email to gather some additional information.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on July 15, 2023
Posted by: Niecee1
from Arizona
Poorly made. Very flimsy. Feels like it's going to fall apart.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher. This is not the experience that we want for you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
If you have any further questions or concerns, please let us know.
-Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher. This is not the experience that we want for you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
If you have any further questions or concerns, please let us know.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Start-up issues
on July 15, 2023
Posted by: jones21631
from Red Rock, AZ 85145
Dishwasher will not complete a full cycle on any setting on initial start-up in our new home. We live in Red Rock, AZ just outside of Tucson and getting service took multiple calls and a case file from GE Consumer Relations at headquarters to get things moving. We finally have an appointment next week,
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 17, 2023
Hello,
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
We are glad to know that you were able to schedule the service appointment with the help of our team. We are sure that service team will be able to come out and resolve this issue.
We hope you enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Builder grade at best
on July 15, 2023
Posted by: Bobo1523
from Tampa Fl
This was provided by our builder in a new construction villa. It is very flimsy. The inside is all cheap plastic. The drying cycle doesn't dry and every dish must be hand dried. Inside never dries out so you have dry it as well. We lest our home for 3 weeks and it was still wet when we returned. We will replace as soon as we can afford it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 18, 2023
Hello - Thank you for taking a moment to connect and share your review. We're really sorry to hear that this model hasn't been treating you well.
We're going to be sharing an article that goes over some tips for better drying. Also, we are going to be taking all the feedback you've shared and sending it directly to our product team. This will allow them to review everything and look for improvements we can make going forward. We hope you give us another shot in the future. Here is the link to the article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to be sharing an article that goes over some tips for better drying. Also, we are going to be taking all the feedback you've shared and sending it directly to our product team. This will allow them to review everything and look for improvements we can make going forward. We hope you give us another shot in the future. Here is the link to the article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com