Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,565 Reviews)
Rating breakdown 2,565 reviews
5 Stars
927
4 Stars
447
3 Stars
346
2 Stars
333
1 Star
512
55%of customers recommend this product.
(
1,161 out of
2,103)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Issues
on August 11, 2021
Posted by: Irmag
from Texas, tx
Dish washer does not start when start button pushed. Need to ooen close several times and hit start twice and then starts.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Hey there,
We're awfully sorry to hear that your dishwasher is giving you trouble when trying to start it. We can certainly understand how frustrating that is. If your dishwasher continues to give you trouble starting, try disconnecting the power, waiting for about two minutes then restore power. If that does not help, we recommend using your limited warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay in touch with us! Mike@GEA
We're awfully sorry to hear that your dishwasher is giving you trouble when trying to start it. We can certainly understand how frustrating that is. If your dishwasher continues to give you trouble starting, try disconnecting the power, waiting for about two minutes then restore power. If that does not help, we recommend using your limited warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Stay in touch with us! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Assembly
on August 10, 2021
Posted by: Poorly Manufactured
from Florida
Moved in 3 weeks ago in to our new home with our new GE Dishwasher. First time using it, water was pouring out the bottom of the unit. GE serviceman said the wastewater pump was missing. He ordered a pump, we have received it but now we can’t get a serviceman to show up to install the pump. After 24 days we still have not washed the first liad of dishes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hey there,
Thanks for taking the time to rate this dishwasher. We're awfully sorry to hear that a part was missing and it needed to be ordered. We're glad to know that you were able to receive your part and do see that you have an upcoming appointment. If there's anything else you need, please let us know. Best wishes! Mike@GEA
Thanks for taking the time to rate this dishwasher. We're awfully sorry to hear that a part was missing and it needed to be ordered. We're glad to know that you were able to receive your part and do see that you have an upcoming appointment. If there's anything else you need, please let us know. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand New (new construction) Dishwasher Not Drying
on August 10, 2021
Posted by: Not Drying
from Palm City
GE Service Technician said dishwasher was operating "as designed", however dishes are consistently not drying. Increased water temp and tried rinse agent, however these did not help. Was told to open the dishwasher door after drying cycle to allow for air drying.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Greetings,
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope the information provided is helpful. Please let us know if you need anything. Best wishes! Mike@GEA
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope the information provided is helpful. Please let us know if you need anything. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst dishwasher that you can every have
on August 10, 2021
Posted by: pinks80
from Bargersville, IN
The dishwasher went dead after 5 days of usage. It looks good but does not do what its supposed to do i.e wash dishes. It cleans really well, when it works. Now, its a showpiece with lot of pain.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hi there,
We're so sorry to hear that your dishwasher went dead after only 5 days. That's definitely not something we expect from our products and do understand your anger. We do see that you have taken advantage of your warranty to schedule a service appointment. We'll make sure this is seen by the development team for improvements. Thanks for being part of the GE family. Mike@GEA
We're so sorry to hear that your dishwasher went dead after only 5 days. That's definitely not something we expect from our products and do understand your anger. We do see that you have taken advantage of your warranty to schedule a service appointment. We'll make sure this is seen by the development team for improvements. Thanks for being part of the GE family. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DAMAGED GASKET
on August 9, 2021
Posted by: ELIE20000
from PHILADELPHIA
PRODUCT IS POORLY MADE AND GASKET COMES LOOSE VERY EASY AND QUICKLY. WITHIN A YEAR YOU WILL FIND PROBLEMS
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hello there,
We're terribly sorry to hear that the door gasket is coming loose and do understand how irritating that can be. Luckily the door gasket is easily repairable/replaceable and does not require a technician. Check out this article with video instruction.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
We hope this helps. Stay well! Mike@GEA
We're terribly sorry to hear that the door gasket is coming loose and do understand how irritating that can be. Luckily the door gasket is easily repairable/replaceable and does not require a technician. Check out this article with video instruction.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
We hope this helps. Stay well! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic
on August 8, 2021
Posted by: dmd12qqqq
from Westfield IN
Product was selected by builder for reasons of cost not value or quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 13, 2021
Hi there and congratulations on the new home! We're glad GEA is able to be a part of it and we're confident you will love the dishwasher. It is always a pleasure to help so please let us know if you have any questions or concerns. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans great!
on August 7, 2021
Posted by: driver57
from Port Saint Lucie, Florida
The machine does an excellent job cleaning dishes - no worries here! The rinse dispenser is a bit difficult to fill, but otherwise, a good machine.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on August 5, 2021
Posted by: Mazk
from Co
This dishwasher refuses to start. Not exaggerating I have to open it, close it and hit start about 30 times before it will go.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hi there, thank you for bringing this to our attention. We're awfully sorry to hear your dishwasher isn't starting. We can gather how absolutely frustrating this has been for you and we're happy to help.
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
Guy@GEA
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com